Having an issue with a large amount of smf files accumulating in the statesys
inbox. I can see that it is processing smx files without issue, but the
SMS_STATE_SYSTEM component is in a critical status due to this back log. From
the statesys.log file I have the following errors:
>From the statesys.log:
SQL MESSAGE: spProcessStateReport - Error: Message processing encountered an
error parsing the report XML: Root element is missing.
SMS_STATE_SYSTEM 10/22/2015 6:51:15 AM 41816 (0xA358)
CMessageProcessor - Non-fatal error while processing
N_891d7faf-ddf4-4973-985c-fde1b62b57cc_{84EBFABF-8901-42F0-A170-84E2574EA4A3}_800_HFH.SMF
SMS_STATE_SYSTEM 10/22/2015 6:51:15 AM 41816 (0xA358)
>From the status message viewer:
The State System message file processing could not process file
'N_891d7faf-ddf4-4973-985c-fde1b62b57cc_{84EBFABF-8901-42F0-A170-84E2574EA4A3}_800_HFH.SMF'
and moved it to the corrupt directory. Review the statesys.log file for
further details.
The backlog of files is around 5400 in the statesys>incoming box. We did
experience a major issue with our primary server the other day, a process was
taking up all the CPU cycles and caused the server to become unresponsive and
was very behind on processing inbox items. Once we resolved the issue with the
CPU utilization it took 6-8hrs to get caught back up and become responsive to
clients requests again. Everything is running find now, but except for the
component status and back log of smf files. I also have not been able to find
a good description of what the smf files are for, it it's safe to delete them?
Etc.
Jeff Krueger
[email protected]<mailto:[email protected]>
248.853.4466
IT - Solutions Design Team
Henry Ford Health System
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