Who owns/controls the IP addresses?  That is who has to do the PTR records.  
What is the sending IP address?

Sorry, I was out of touch this weekend so I didn't get through the whole thread 
of you issue.....

From: [email protected] [mailto:[email protected]] On 
Behalf Of David McSpadden
Sent: Monday, December 7, 2015 9:41 AM
To: [email protected]
Subject: [NTSysADM] RE: ptr records

It might be since it doesn't appear that my new PTR records are there.
It's like the company I am using did the A, CNAME, MX records but did not 
remove the old or add the new.


From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of Kennedy, Jim
Sent: Monday, December 7, 2015 9:37 AM
To: [email protected]<mailto:[email protected]>
Subject: [NTSysADM] RE: ptr records

The old PTR records won't cause this issue.  Consider the process that is 
happening......

You HELO mailout.imcu.com and connect with from 192.168.1.1

The receiving server looks at the A record for mailout.imcu.com...it must match 
192.168.1.1
It then looks at the PTR for 192.168.1.1 it must return mailout.imcu.com

They are not looking at your old PTR records, they don't even know about them 
anymore.  That isn't your issue.

From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of David McSpadden
Sent: Monday, December 7, 2015 9:31 AM
To: [email protected]<mailto:[email protected]>
Subject: [NTSysADM] RE: ptr records

Or maybe just maybe I need to ask them to show me the old PTR's we migrated 
from.
Just happened to think this morning that maybe the old PTR's were out there.
They are right there like always.
Have asked them to remove the old PTR for the old IP's.
You would think after this many years I would know to ask that type of question.


From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of HELP_PC
Sent: Monday, December 7, 2015 12:50 AM
To: [email protected]<mailto:[email protected]>
Subject: [NTSysADM] RE: ptr records

As long as you have a A record recorded for your domain the ISP should have a 
subsequent PTR record

GuidoElia
HELPPC-HELPPCSERVICE
________________________________
Da: [email protected]<mailto:[email protected]> 
[[email protected]] per conto di David McSpadden [[email protected]]
Inviato: domenica 6 dicembre 2015 17.59
A: [email protected]<mailto:[email protected]>; 
[email protected]<mailto:[email protected]>
Oggetto: [NTSysADM] RE: ptr records

Thank you all

The PTR records are still not out there.

Gonna be a busy day Monday.



AT&T and Comcast are refusing our traffic.



________________________________
From: [email protected]<mailto:[email protected]> 
[[email protected]] on behalf of Brian Desmond 
[[email protected]]
Sent: Saturday, December 05, 2015 6:17 PM
To: [email protected]<mailto:[email protected]>; 
[email protected]<mailto:[email protected]>
Subject: [NTSysADM] RE: ptr records
No, they're not necessary.

Thanks,
Brian Desmond

w - 312.625.1438 | c - 312.731.3132

From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of David McSpadden
Sent: Friday, December 4, 2015 1:55 PM
To: [email protected]<mailto:[email protected]>; 
[email protected]<mailto:[email protected]>
Subject: [NTSysADM] ptr records

Do I need PTR records for Legacymail, outlook, and autodiscover?

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