Switching from wired to wireless didn't make a difference. At this point, I think we'll wipe the machine and try again.
Kurt On Fri, Feb 19, 2016 at 3:09 PM, Ed Ziots <[email protected]> wrote: > Packet sniff on communications from Skype to see if connectivity issues with > network or just device itself? > > Ed > > On Feb 19, 2016 5:53 PM, "Kurt Buff" <[email protected]> wrote: >> >> All, >> >> Setup: Dell e6530 on a wired connection (BIOS is set to disable >> wireless when a wired connection is detected), and the hard drive has >> been recently replaced with an SSD. Win8.1 Enterprise. Office 2013 >> ProPlus, Project 2013 Standard, Visio 2013 Standard. A few >> miscellaneous apps, including Skype personal. >> >> We're running Lync Server 2013. With patches, Lync 2013 client now >> shows as Skype for Business 2015. >> >> User notes that a few days ago, prior to the installation of February >> patches, that Skype for Business 2015 was non-responsive, taking >> forever to login, change status, etc. It's basically unusable, with >> the blue spinning circle showing up when hovering over the client, and >> the client losing focus and regaining it over and over again while >> trying to use it. >> >> Outlook and other apps work fine. >> >> I updated his drivers >> I did a repair of Office from the control panel >> I uninstalled and re-installed Office. >> I tried it under my own login, having never before logged into the >> machine with my user account, so it's a fresh profile. >> >> Rebooted between each of those steps, but Lync/Skype was horrible each >> time I tried it. >> >> The only thing we haven't done is wait for patches for Office to be >> re-installed, and we haven't uninstalled Skype personal. >> >> I've looked at the event logs, and don't see anything >> relevant/interesting in any of them. >> >> Can anyone out there recommend other troubleshooting steps? >> >> I'm about to recommend rebuilding the machine from scratch. >> >> >> Kurt >> >> >
