Dear Ferdi!
As your initial intention was to contact us (Objective Development)
directly, I'm switching in here:
On Jun 13, 2006, at 0:17, [EMAIL PROTECTED] wrote:
before I post my question about this generally good programme, let
me tell you that your refusal to provide a simple and clear link/
email address to reach the support directly , well - sucks. This
"Send Email to Objective Development" -Form is completely useless
for me, for it tries to open AppleMail, which I dit never use for
the simple reaon, that my MacMini has no modem. So I am sending
this question in hope of enlightenment, to this list instead of the
developers...
_Which_ app gets opened when you use our contact form (or click on
_any_ mailto URL in your web browser) can be configured by you. Just
launch Mail.app, choose "Mail / Preferences...", select the "General"
section and set the "Default Email Reader".
If you do not use any email program but instead use web based mail,
you could copy/paste the email address _and_ subject from the mail
window that opens into your browser window.
But please be sure to really use the given address _and_ subject!
There are reasons, why we use this contact form: It's important that
users a) select the product in question (as there are different email
addresses for each product), b) they give some basic info (like
program version etc.) and c) a ticket number can be assigned. This
enables us to better handle support requests.
...
The strange thing is, that Little Snitch does not report which
programme, process or daemon causes the Mac to dial "home" in the
first place. The Mac does that virtually instantly after logging
in. Only after that connection is established, does Little Snitch
prompt which programme wants to connect to which port.
Please note that _before_ applications can initiate a connection,
most need to resolve some host name into an IP address. To do so,
they need to access your ISP's nameserver. As on doing just this,
they are not yet transmitting any data, Little Snitch has default
rules, allowing such "DNS resolving connections" created by the
daemon "named".
But although these DNS connection are normal and thus allowed, they
_will_ cause your Mac to dial up your ISP!
So the fact that the connection comes up without Little Snitch
bringing up a warning is, although in your case maybe not as desired,
normal.
How to set up PPeE to only dial up, when you want it to, is a totally
different topic though...
Unfortunately AFAIK the most practical solution seams to be to _not_
let your internet connection be established automatically but instead
create/cut the connection manually...:-(
Regards
Johannes Tiefenbrunner
--
Little Snitch Support
[EMAIL PROTECTED]
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