Ubuntu Vancouver provides support locally to all Ubuntu users in Vancouver BC, in person, free-of-charge at centrally located public help sessions. We have a dedicated team of technical volunteers that assist with common issues, mostly around installation, configuration, and drivers. We are also available at these sessions to provide 1-on-1 tutoring.
Our support events are hosted once a month (sometimes more if demand warrants). We also have occasionally dispatched our tech volunteers to do house-calls under emergency situations. Note: Our definition of local does not match what others are calling 'local' (in reference to regional and national teams.) We cover a city area that is walkable, bikeable, (or by local transit) and in general no more than 30 minutes commute from end to end. We do not offer tech support on IRC as we have found that people having issues in our city do not use it either because they don't know how to, or the issues that they are having prevent them from using it. Our target audience for local support is everyday, normal Ubuntu users... those people across the chasm. Cheers, Randall Ubuntu Vancouver LoCo -- On 10-08-27 07:13 AM, YoBoY wrote: > Hi, > > Sorry to ask this stupid question but, what is Local Support ? > > Lot of teams in the https://wiki.ubuntu.com/LoCoTeamList and in > http://loco.ubuntu.com/ are providing local support, but I really don't > understand what is this "Local Support" for the Loco Teams. I don't > think my team is providing such thing. In my comprehension of the words, > local support is when a user can call to have help from another > user/member in his area. How a new user can understand that "provide > local support" ? > > So I'll really pleased if the other locos could share their thought > about that. > > Thanks > > YoBoY > -- loco-contacts mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/loco-contacts
