Hi Gerd, Thanks for the suggestion. I tried doing that, and waited several minutes for it to take effect, but no luck. I still get the same error in Student mode.
BR, Gene L. Harding, PE Associate Professor of ECET Purdue University 574-520-4190 https://polytechnic.purdue.edu/south-bend/ -----Original Message----- From: LON-CAPA-users <lon-capa-users-boun...@mail.lon-capa.org> On Behalf Of Kortemeyer, Gerd Sent: Wednesday, August 28, 2019 3:59 PM To: Discussion list for LON-CAPA users <lon-capa-users@mail.lon-capa.org> Subject: Re: [LON-CAPA-users] Video Viewing Problem Hi, I would recommend to try to publish the video file “Public”, i.e., without access control. - Gerd. > On Aug 28, 2019, at 21:13, Prof. Susan Masten <mas...@egr.msu.edu> wrote: > > Hi all, > > I have had the same problem for quite some time now and have not been able to > figure out how to fix it. > > Susan > > On 8/28/2019 3:05 PM, Harding, Gene L wrote: >> Hi everyone, >> >> My students are not able to view a video I have posted on my LON-CAPA >> sections. This video is posted in my author space, and published. If I try >> to play it in Course Coordinator mode it works fine, but in Student mode I >> get the following error: No video with supported format and MIME type found. >> <image001.png> >> >> Our LON-CAPA specialist has taken another job, so he is not available, and >> I’m sure the IT folks in general are buried right now. I have received no >> feedback from IT that they are even looking at the problem, and am hoping >> this is something easy that I can fix, but I am puzzled. Anyone recognize >> the symptom and underlying cause? >> >> Thanks, >> >> Gene L. Harding, PE >> Associate Professor of ECET >> Purdue University >> 574-520-4190 >> https://polytechnic.purdue.edu/south-bend/ >> >> >> >> _______________________________________________ >> LON-CAPA-users mailing list >> >> LON-CAPA-users@mail.lon-capa.org >> http://mail.lon-capa.org/mailman/listinfo/lon-capa-users > _______________________________________________ > LON-CAPA-users mailing list > LON-CAPA-users@mail.lon-capa.org > https://urldefense.proofpoint.com/v2/url?u=http-3A__mail.lon-2Dcapa.org_mailman_listinfo_lon-2Dcapa-2Dusers&d=DwICAg&c=nE__W8dFE-shTxStwXtp0A&r=eJriEjbucRYp5T72QIzOAQ&m=ISYnhFDzmnZZ-rHX_ZSOfS-n2ZDCKHGkpD-xrVWCvP8&s=I9k8hJ10OC4a-sO8lJIB-apL5trATS2cAHje0R98VbM&e= > _______________________________________________ LON-CAPA-users mailing list LON-CAPA-users@mail.lon-capa.org http://mail.lon-capa.org/mailman/listinfo/lon-capa-users _______________________________________________ LON-CAPA-users mailing list LON-CAPA-users@mail.lon-capa.org http://mail.lon-capa.org/mailman/listinfo/lon-capa-users
