Very often our users come up with files that fail to print on some of
our printers. The most common cause so far is that those files are
formated for A4 paper size and some printers don't like that. For
example, I am getting this error in the lpq output right now after
trying to print one such file on an HP ColorLaserjet 5m:

 Filter_status: Error: configurationerror; OffendingCommand:
 setpagedevice; ErrorInfo: PageSize --nostringval--  at 16:59:18.695

It is possible to edit postscript files and remove some incantations
from them to make these files print. However, this is not a good long
term solution. Does anyone know if there is a utility that could be
used from a print filter perhaps that would ensure that all documents
are formated for a certain paper size (say letter)?

I noticed that ifhp has options for paper size selection (letter,
legal, a1, etc). Do those options cause the document to be reformatted
for this paper size or do they just somehow cause the paper selection
happen on the printer by other means? Anyways, I tried the following
two entries for a printer in my printcap and I am still getting the
same error message:

:ifhp=model=hpcolorlj5m,paper=letter
and
:ifhp=model=hpcolorlj5m,letter

Does anyone know how to handle this problem? 


-akop

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