On Thu, 3 Oct 2002, Akop Pogosian wrote:

> Very often our users come up with files that fail to print on some of
> our printers. The most common cause so far is that those files are
> formated for A4 paper size and some printers don't like that. For
> example, I am getting this error in the lpq output right now after
> trying to print one such file on an HP ColorLaserjet 5m:
>
>  Filter_status: Error: configurationerror; OffendingCommand:
>  setpagedevice; ErrorInfo: PageSize --nostringval--  at 16:59:18.695
>
> It is possible to edit postscript files and remove some incantations
> from them to make these files print. However, this is not a good long
> term solution. Does anyone know if there is a utility that could be
> used from a print filter perhaps that would ensure that all documents
> are formated for a certain paper size (say letter)?
>
> I noticed that ifhp has options for paper size selection (letter,
> legal, a1, etc). Do those options cause the document to be reformatted
> for this paper size or do they just somehow cause the paper selection
> happen on the printer by other means? Anyways, I tried the following
> two entries for a printer in my printcap and I am still getting the
> same error message:
>
> :ifhp=model=hpcolorlj5m,paper=letter
> and
> :ifhp=model=hpcolorlj5m,letter
>
> Does anyone know how to handle this problem?

Hi,

Our hp lj 8150 printers can be set to treat jobs formatted for letter size
as A4 jobs - maybe there is a similar thing you can do on your printer?

Best regards,
Johan Bengtsson

-- 
http://www.dd.chalmers.se/~elijah/



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