MonMotha wrote:
Warren Togami wrote:
On Fri, 2002-07-26 at 15:29, MonMotha wrote:
What kind of cable modem you got (don't need any serial numbers or
anything, just a manufacturer and model number if possible, possibly
a physical description of the casing)?
--MonMotha
Hawaii RoadRunner has a mix of three modems that I've seen...
1. Original big and white Motorola "Wave" modems with slight overheating
problems. 10mbit Ethernet interface only. 2. Half-size black
Motorola "Wave" modems that still have overheating
problems. 10mbit ethernet interface only.
3. DOCSIS (sp?) protocol, can't remember brand name, little and black
modem that doesn't overheat. USB and 10mbit ethernet interfaces, you
can choose.
The reason I ask is because I have a 3Com "bullet" (silver-grey in a
streamlined shape) modem. Apparently these modems are really finicky
about signal levels, and I'm one of the few people who has them (most
people around here have an RCA or Motorola Wave modem) so I'm usually
the first one to report problems (as I also tend to watch the line
more closely and I know when it's their problem and not mine). When I
was having repeated problems and RR sent a tech out, he checked the
signal strength and it was too low. The solution? Turn up the
power! He went out and turned up the amp at the street and
everything's been fine since.
So, if you're having problems with intermidtant connectivity and high
packet loss, and you have a 3Com modem, just tell RR to send a tech
out to check signal strength. That's probably what the problem is.
--MonMotha
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I just got a new cable modem from RR, it's a General Instrument
SURFboard model SB3100. My old Motorola was dropping packets..... RR
tested it and brought out a new one. It's a beige "bullet" shape, and
has a stand to hold it upright, (on edge). Seems to work much better now.
Cliff
