> > When I took the CDRom back because it has never worked under Win 98 > > or Unix/Linux. The burner is Scsi and is detected and the drivers > > load etc. under all three O/S, but the door won't open and a test cd
> > will not be found. >I know a lot of stores claim that if they can't fix it, they will >replace it when the sell the extended warranty. I would write a letter >of complaint the State Office of Consumer Protection. Al, Forget Waikele!! They suck! >From what I know if your CDROM has power and the door dose not open it's a damn hardware issue! You have a business right? Go to the town store and head on in to corporate service. Look for a guy named Jon or Steve Chong. I've done business with them and they are very "caring". Hope this helps. Randall Oshita
