Charles responded to me and the list very swiftly, but it seems he is not a 
member, so here is his message.


----------  Forwarded Message  ----------

Subject: Re: [Registrar] DNS server & whois acting up
Date: Wednesday 06 February 2008
From: Charles Musisi <[EMAIL PROTECTED]>
To: Reinier Battenberg <[EMAIL PROTECTED]>, 
[EMAIL PROTECTED]

Rainier --

Thank you for bring up these points.

We're attending to your concerns with a temporary quick fix for the 
whois as we work
on a long term solution. The whois service was at the start intended 
for mostly
a casual glance on status on a domain, and our observation then was 
that it wasn't
a service that was used a lot. However, we realize times have changed 
and it is now
used by lots of people to check for actual status of a domain name. 
So, trust that
we'll fix it and bring along some imrovements.

In the meantime, we'll do the temporary fix.

Best regards

At 09:39 AM 2/6/2008, Reinier Battenberg wrote:
>Hi,
>
>Since a few days it seems your DNS and whois is  acting strange. 
>Together with
>people on the LUG we have identified the following:
>
>The DNS server on ip.cfi.co.ug is not responding to ping requests.
>
>The WHOIS service is working for some people, but not if I go through your
>page at http://www.registry.co.ug/whois/ or do a direct WHOIS query.
>
>This is the 9th time since 22-5-2007 that I have to send you an email about
>your WHOIS service not performing. For the amount of money you are charging
>for your domains, this is not a lot of service my (prospecting) clients and
>us are getting.
>
>I suggest, as I have done before, you download a simple free monitoring tool
>from the Internet and start monitoring your own service yourself, instead of
>depending on increasingly frustrated clients to inform you.
>
>--
>rgds,
>
>Reinier Battenberg
>Director
>Mountbatten Ltd.
>+256 782 801 749
>www.mountbatten.net
>_______________________________________________
>Registrar mailing list

--
charles musisi; computer frontiers international limited;
tel: +256 41 434 0451 or +256 31 230 1800; fax: +256 41 434 0456;
cell-phone: +256 77 270 7096; skype id: cmusisi; website: www.cfi.co.ug


-------------------------------------------------------

-- 
rgds,

Reinier Battenberg
Director
Mountbatten Ltd.
+256 782 801 749
www.mountbatten.net
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