Hi, Ok, i succumb, I will advise people with an ISP that performs like in this example to contact their helpdesks in future and stay out of that process myself.
But: This is not a public list. That is why i post here. This is a list for the techies to exchange relevant information. Like routing announcements or downtime. So not being on this list (if i understand routing correctly), is really naive if you are an ISP that peers. I have contacted every ISP I knew that was not on this list personally to make sure they knew, and most of them have joined, including AOL. If they dropped off, that is not my fault. If you know they dropped off, then nothing is stopping you from re-inviting them. So, when everyone who is supposed to be on this list is really on, and we want to keep this underperformance to ourselves, this is a perfect place to post. Unless someone wants to pay me for monitoring Ugandan networks, then it becomes my job to do your work. And then I will go through the painful process of explaining your helpdesks that there is something like a UIXP, and NO it is NOT the MTN/UTL/Infocom/etc. website that is slow. Any consumer on the other hand, would have posted this on his blog, on i- network (as your PR department how that feels), on facebook and off course on twitter. A twit about this issue could look something like: http://twitter.com/batje/statuses/7516933762 for example. And sorry, what is the point of peering with someone who has a ping of 4000ms on the first hop? It is faster to route traffic via London. But what do i care anyways? You are selling connectivity, not me. -- rgds, Reinier Battenberg Director Mountbatten Ltd. +256 782 801 749 www.mountbatten.net Do you have a businessplan? Make your idea work: www.startyourbusiness.ug On Friday 08 January 2010 15:32:59 you wrote: > I'm trying my best not to say anything but sorry guys i failed. Surely we > need to respect this list and the operaters too. Everyone but one member > follows the proper procedures. If you have a service issue you contact the > published contact people not broadcast to the rest of the world. > > Lets all please try to respect this list and keep it purely on technical > and IXP routing issues. > > If we do not draw a line somewhere we will see this list deteriorate like > many others. > > tech...@uixp means the list is for techies working for peers who would > know how to contact their opposites. So i do not buy the line of > informing clients of ISP's about service issues. > > regards > > > -----Original Message----- > > From: [email protected] [mailto:[email protected]] On > > Behalf Of Patrick Okui > > Sent: 08 January 2010 14:34 > > To: Reinier Battenberg > > Cc: UiXP techies > > Subject: Re: [UIXP Techies] africa online link is extremely slow > > > > On 8 Jan, 2010, at 1:37 PM, Reinier Battenberg wrote: > > > So, either I mail here, or i dont mail, and just conclude that AOL > > > (or whoever > > > is next) sucks. Which i do share when people ask me. (and they do, > > > all the > > > time) This way, I give AOL a chance to sort their issue out. I am > > > really, > > > believe it or not, trying to be nice. > > > > Suit yourself, my point is that... > > > > > I mail here as well, because the alternative is that I let the > > > people who are > > > paying for your service call you and explain to your frontline > > > support what > > > both people on either side of the line do not understand in full > > > (yes, there > > > are exceptions, especially with the smaller ISPs, this is on > > > > average). > > > > > > in most ISPs, a complaint filed in this way will reach the responsible > > person(s) faster. With a higher priority. Especially if this is a > > chaotic time for the people involved and hence there is no time to > > look at posts on public lists. > > > > -- > > patrick > > _______________________________________________ > > UiXP techies discussion list > _______________________________________________ LUG mailing list [email protected] http://kym.net/mailman/listinfo/lug %LUG is generously hosted by INFOCOM http://www.infocom.co.ug/ The above comments and data are owned by whoever posted them (including attachments if any). The List's Host is not responsible for them in any way. ---------------------------------------
