I so am not going to comment on that.

-- 
rgds,

Reinier Battenberg
Director
Mountbatten Ltd.
+256 782 801 749
www.mountbatten.net

Do you have a businessplan? Make your idea work: www.startyourbusiness.ug 



On Friday 08 January 2010 17:22:54 Simon Vass wrote:
> To be honest fella you'd be better posting this to here anyhow, seems the
>  UIXP ain't the place to complain about weird routing or the like.
> 
> Simon Vass
> Technical Manager
> E-Tech Uganda Ltd
> http://www.etech.ug
> Tel: +256 (0) 312260620 or (0) 312260621
> Email: [email protected]
> 
> 
> 
> ----- Original Message -----
> From: "Reinier Battenberg" <[email protected]>
> To: "Linux Users Group Uganda" <[email protected]>
> Sent: Friday, 8 January, 2010 16:14:00 GMT +03:00 Iraq
> Subject: [LUG] Re: [UIXP Techies] africa online link is extremely slow
> 
> Hi,
> 
> Ok, i succumb, I will advise people with an ISP that performs like in this
> example to contact their helpdesks in future and stay out of that process
> myself.
> 
> But:
> 
> This is not a public list. That is why i post here. This is a list for the
> techies to exchange relevant information. Like routing announcements or
> downtime. So not being on this list (if i understand routing correctly), is
> really naive if you are an ISP that peers. I have contacted every ISP I
>  knew that was not on this list personally to make sure they knew, and most
>  of them have joined, including AOL. If they dropped off, that is not my
>  fault. If you know they dropped off, then nothing is stopping you from
>  re-inviting them.
> 
> So, when everyone who is supposed to be on this list is really on, and we
>  want to keep this underperformance to ourselves, this is a perfect place
>  to post. Unless someone wants to pay me for monitoring Ugandan networks,
>  then it becomes my job to do your work. And then I will go through the
>  painful process of explaining your helpdesks that there is something like
>  a UIXP, and NO it is NOT the MTN/UTL/Infocom/etc. website that is slow.
> 
> Any consumer on the other hand, would have posted this on his blog, on i-
> network (as your PR department how that feels), on facebook and off course
>  on twitter.
> 
> A twit about this issue could look something like:
> http://twitter.com/batje/statuses/7516933762 for example.
> 
> And sorry, what is the point of peering with someone who has a ping of
>  4000ms on the first hop? It is faster to route traffic via London.
> 
> But what do i care anyways? You are selling connectivity, not me.
> 
> > I'm trying my best not to say anything but sorry guys i failed.  Surely
> > we need to respect this list and the operaters too.  Everyone but one
> > member follows the proper procedures.  If you have a service issue you
> > contact the published contact people not broadcast to the rest of the
> > world.
> >
> > Lets all please try to respect this list and keep it purely on technical
> >  and IXP routing issues.
> >
> > If we do not draw a line somewhere we will see this list deteriorate like
> > many others.
> >
> > tech...@uixp  means the list is for techies working for peers who would
> >  know how to contact their opposites.  So i do not buy the line of
> >  informing clients of ISP's about service issues.
> >
> > regards
> >
> > > -----Original Message-----
> > > From: [email protected] [mailto:[email protected]] On
> > > Behalf Of Patrick Okui
> > > Sent: 08 January 2010 14:34
> > > To: Reinier Battenberg
> > > Cc: UiXP techies
> > > Subject: Re: [UIXP Techies] africa online link is extremely slow
> > >
> > > On 8 Jan, 2010, at 1:37 PM, Reinier Battenberg wrote:
> > > > So, either I mail here, or i dont mail, and just conclude that AOL
> > > > (or whoever
> > > > is next) sucks. Which i do share when people ask me. (and they do,
> > > > all the
> > > > time) This way, I give AOL a chance to sort their issue out. I am
> > > > really,
> > > > believe it or not, trying to be nice.
> > >
> > > Suit yourself, my point is that...
> > >
> > > > I mail here as well, because the alternative is that I let the
> > > > people who are
> > > > paying for your service call you and explain to your frontline
> > > > support what
> > > > both people on either side of the line do not understand in full
> > > > (yes, there
> > > > are exceptions, especially with the smaller ISPs, this is on
> > >
> > > average).
> > >
> > >
> > > in most ISPs, a complaint filed in this way will reach the responsible
> > > person(s) faster. With a higher priority. Especially if this is a
> > > chaotic time for the people involved and hence there is no time to
> > > look at posts on public lists.
> > >
> > > --
> > > patrick
> > > _______________________________________________
> > > UiXP techies discussion list
> 
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