Hi,
depending on the channel type there are different types of command sets
in the asterisk console. A good way to start is to connect to the
asterisk console:
- connect via ssh to the root shell
- type "asterisk -r" & enter
- use the "help" command to show a list of the available commands
- if you want to troubleshoot SIP channels you can use "sip show
channels" to reveal some more information on what is happening. To show
information about a particular channel you can use "sip show channel
<CHANNEL-NAME>"
If its an old installation it could be that some channels haven't been
closed properly. That depends on the end clients (softphone/ SIP phone /
SIP gateway) you are using. Sometimes there are compatibility issues
with the SIP protocol while signalling a call termination.
Regards,
Rocco
On 2010-02-01 09:45, joseph mpora wrote:
Thank you.
I have a box that shows way more than double the number of channels to
the number of calls. Is it something I have to worry about, where do I
begin to troubleshoot?
Cheers, Joseph
On Mon, Feb 1, 2010 at 8:52 AM, IT-Doc24 Ltd. - Rocco Radisch
<[email protected]> wrote:
Hi Joseph,
the Asterisk channel represents a voice path. In order to initiate a phone
call the Asterisk usually needs 2 voice paths (channels). One path from the
phone to the Asterisk PBX and the second channel to the respective
gateway/PSTN termination.
SIP Phone == (1 channel) ==> Asterisk PBX == (1 channel) ==> PSTN trunk
(analogue/E1/digital/Skype/.........)
Conclusion, in most of the cases the channels are twice the amount of the
actual calls, unless someone calls his voicemail.
Regards,
Rocco
On 2010-02-01 08:33, joseph mpora wrote:
Guys (and Gals :) ),
I have a quick asterisk question.
What is the relationship between total calls and total channels in
asterisk? Should the 2 values be equal?
Cheers,
Joseph
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