You say you are able to see mail via CLI, so I would assume your server config is ok. I would look at the configuration of the client instead, maybe try a different client? Is there a possibility that once you see the mail via CLI the mail is marked "read" and your client is probably looking for "unread" mail? How about you try IMAP settings for your client?
Douglas Bugeiga,CISA On Wed, Jun 7, 2017 at 7:25 PM, Bernard Wanyama <bwany...@syntechug.com> wrote: > Hi, > > 1. Where is the MTA / MDA delivering the mail? > > *postconf -n | grep mailbox* > > Do a live debug of the maillog and see where the mails are getting > delivered > > *tail -f /var/log/mail * > > > 2. What is the effective setting in Dovecot? > > *doveconf -n | grep mail_location* > > Kind regards, > Bernard > > On 7 June 2017 at 18:04, Kyle Spencer <k...@stormzero.com> wrote: > >> Are you using MBOX or MAILDIR format? >> >> https://en.wikipedia.org/wiki/Mbox >> https://en.wikipedia.org/wiki/Maildir >> >> On Wed, Jun 7, 2017 at 11:09 AM, Kisakye Alex <kisa...@gmail.com> wrote: >> > Could it be that in the client you need to auth as "user" as opposed to >> > "user@domain"? >> > >> > Alex >> > >> > /dev/mobile >> > >> > On Jun 7, 2017 9:08 AM, "Peter C. Ndikuwera" <pnd...@gmail.com> wrote: >> >> >> >> Is the folder /var/vmail/domain.com/user empty? >> >> >> >> Maybe the issue is how postfix is delivering the mail. You need to add >> the >> >> setting: >> >> >> >> virtual_mailbox_base = /var/vmail >> >> >> >> P >> >> >> >> -- >> >> At that time people began... >> >> >> >> On 7 June 2017 at 09:22, Wire James <lungh...@gmail.com> wrote: >> >>> >> >>> Ultimately, there is an entry in your other configs overriding the >> >>> dovecot mail_location path. >> >>> >> >>> Exactly!!!! That is what I am trying to figure out. >> >>> >> >>> **************************** >> >>> Wire James >> >>> ICT4D & SME Business Consultant >> >>> Blog: http://wirejames.com >> >>> LinkedIn: http://www.linkedin.com/pub/james-wire/95/1b1/653 >> >>> Making IT work for you >> >>> >> >>> >> >>> On Wed, Jun 7, 2017 at 8:59 AM, Edmonds Namasenda < >> namase...@gmail.com> >> >>> wrote: >> >>>> >> >>>> Then your mail_location should possibly have something like >> >>>> /var/vmail/%d/%n to correspond with "Required Delivery Location [As >> per >> >>>> setup]: /var/vmail/domain.com/username/" >> >>>> Ultimately, there is an entry in your other configs overriding the >> >>>> dovecot mail_location path. >> >>>> >> >>>> On Wed, Jun 7, 2017 at 8:42 AM, Wire James <lungh...@gmail.com> >> wrote: >> >>>>> >> >>>>> Permissions aside, there is simply no mail in the location that >> Dovecot >> >>>>> tries to check for mail. See my previous message on Required >> Delivery >> >>>>> Location Vs the Current Delivery Location. >> >>>>> >> >>>>> **************************** >> >>>>> Wire James >> >>>>> ICT4D & SME Business Consultant >> >>>>> Blog: http://wirejames.com >> >>>>> LinkedIn: http://www.linkedin.com/pub/james-wire/95/1b1/653 >> >>>>> Making IT work for you >> >>>>> >> >>>>> >> >>>>> On Wed, Jun 7, 2017 at 8:36 AM, Edmonds Namasenda < >> namase...@gmail.com> >> >>>>> wrote: >> >>>>>> >> >>>>>> James, >> >>>>>> >> >>>>>> Sometimes that is a result of wrong ownership of the mail files. >> >>>>>> Check and ensure user owns /var/user-file and /home/user-folder >> >>>>>> >> >>>>>> On Wed, Jun 7, 2017 at 8:12 AM, <jmark...@gmail.com> wrote: >> >>>>>>> >> >>>>>>> Have you looked at your encoding and/or encryption? >> >>>>>>> >> >>>>>>> What encoding and or encryption is the client expecting/using? >> >>>>>>> >> >>>>>>> >> >>>>>>> >> >>>>>>> Sincerely >> >>>>>>> >> >>>>>>> >> >>>>>>> James S. K. Makumbi >> >>>>>>> Software Developer & CEO, Billable Limited >> >>>>>>> Phone: 0783354036 >> >>>>>>> Mobile: 0790834364 >> >>>>>>> >> >>>>>>> >> >>>>>>> >> >>>>>>> From: Wire James >> >>>>>>> Sent: 07 June 2017 08:08 >> >>>>>>> To: Uganda Linux User Group >> >>>>>>> Subject: [LUG] Dovecot Help >> >>>>>>> >> >>>>>>> >> >>>>>>> >> >>>>>>> Members >> >>>>>>> >> >>>>>>> >> >>>>>>> >> >>>>>>> I did set up an Ubuntu/Postfix/MySQL/Postgrey/Amavis/Dovecot mail >> >>>>>>> server. >> >>>>>>> >> >>>>>>> I can receive mail very well. >> >>>>>>> I get authenticated when checking email >> >>>>>>> I can see the mailbox with all its mail on the server (using the >> CLI) >> >>>>>>> >> >>>>>>> Problem: The email client fails to pick the mail from the server. >> >>>>>>> Despite the proper authentication, it always indicates that there >> is no >> >>>>>>> mail. >> >>>>>>> >> >>>>>>> >> >>>>>>> >> >>>>>>> Server logs show: >> >>>>>>> >> >>>>>>> >> >>>>>>> >> >>>>>>> dovecot: pop3-login: Login: user=<u...@server.com>, method=PLAIN, >> >>>>>>> rip=xxx.xxx.xxx.xxx, lip=xxx.xxx.xxx.xxx, mpid=25498, TLS, >> >>>>>>> session=<BDBllldR6ACBzQYG> >> >>>>>>> >> >>>>>>> >> >>>>>>> >> >>>>>>> dovecot: pop3(u...@server.com): Disconnected: Logged out top=0/0, >> >>>>>>> retr=0/0, del=0/0, size=0 >> >>>>>>> >> >>>>>>> >> >>>>>>> >> >>>>>>> The Mail File is located in /Var/Mail/ >> >>>>>>> >> >>>>>>> >> >>>>>>> >> >>>>>>> Dovecot Config directive is as follows: >> >>>>>>> >> >>>>>>> mail_location = mbox:~/mail:INBOX=/var/mail/%u >> >>>>>>> >> >>>>>>> >> >>>>>>> >> >>>>>>> Advice will be much appreciated. >> >>>>>>> >> >>>>>>> >> >>>>>>> >> >>>>>>> Regards >> >>>>>>> >> >>>>>>> >> >>>>>>> >> >>>>>>> **************************** >> >>>>>>> Wire James >> >>>>>>> ICT4D & SME Business Consultant >> >>>>>>> Blog: http://wirejames.com >> >>>>>>> >> >>>>>>> LinkedIn: http://www.linkedin.com/pub/james-wire/95/1b1/653 >> >>>>>>> Making IT work for you >> >>>>>>> >> >>>>>>> >> >>>>>>> >> >>>>>>> >> >>>>>>> _______________________________________________ >> >>>>>>> The Uganda Linux User Group: http://linux.or.ug >> >>>>>>> >> >>>>>>> Send messages to this mailing list by addressing e-mails to: >> >>>>>>> LUG@linux.or.ug >> >>>>>>> Mailing list archives: http://www.mail-archive.com/lu >> g...@linux.or.ug/ >> >>>>>>> Mailing list settings: http://kym.net/mailman/listinfo/lug >> >>>>>>> To unsubscribe: http://kym.net/mailman/options/lug >> >>>>>>> >> >>>>>>> The Uganda LUG mailing list is generously hosted by INFOCOM: >> >>>>>>> http://www.infocom.co.ug/ >> >>>>>>> >> >>>>>>> The above comments and data are owned by whoever posted them >> >>>>>>> (including attachments if any). The mailing list host is not >> responsible for >> >>>>>>> them in any way. >> >>>>>> >> >>>>>> >> >>>>>> >> >>>>>> >> >>>>>> -- >> >>>>>> Namasenda I. P. Edmonds >> >>>>>> Cel: +256 75 327 3374 | Skype: edsend >> >>>>> >> >>>>> >> >>>> >> >>>> >> >>>> >> >>>> -- >> >>>> Namasenda I. P. Edmonds >> >>>> Cel: +256 75 327 3374 | Skype: edsend >> >>> >> >>> >> >>> >> >>> _______________________________________________ >> >>> The Uganda Linux User Group: http://linux.or.ug >> >>> >> >>> Send messages to this mailing list by addressing e-mails to: >> >>> LUG@linux.or.ug >> >>> Mailing list archives: http://www.mail-archive.com/lug@linux.or.ug/ >> >>> Mailing list settings: http://kym.net/mailman/listinfo/lug >> >>> To unsubscribe: http://kym.net/mailman/options/lug >> >>> >> >>> The Uganda LUG mailing list is generously hosted by INFOCOM: >> >>> http://www.infocom.co.ug/ >> >>> >> >>> The above comments and data are owned by whoever posted them >> (including >> >>> attachments if any). The mailing list host is not responsible for >> them in >> >>> any way. >> >> >> >> >> >> >> >> _______________________________________________ >> >> The Uganda Linux User Group: http://linux.or.ug >> >> >> >> Send messages to this mailing list by addressing e-mails to: >> >> LUG@linux.or.ug >> >> Mailing list archives: http://www.mail-archive.com/lug@linux.or.ug/ >> >> Mailing list settings: http://kym.net/mailman/listinfo/lug >> >> To unsubscribe: http://kym.net/mailman/options/lug >> >> >> >> The Uganda LUG mailing list is generously hosted by INFOCOM: >> >> http://www.infocom.co.ug/ >> >> >> >> The above comments and data are owned by whoever posted them (including >> >> attachments if any). The mailing list host is not responsible for them >> in >> >> any way. >> > >> > >> > _______________________________________________ >> > The Uganda Linux User Group: http://linux.or.ug >> > >> > Send messages to this mailing list by addressing e-mails to: >> LUG@linux.or.ug >> > Mailing list archives: http://www.mail-archive.com/lug@linux.or.ug/ >> > Mailing list settings: http://kym.net/mailman/listinfo/lug >> > To unsubscribe: http://kym.net/mailman/options/lug >> > >> > The Uganda LUG mailing list is generously hosted by INFOCOM: >> > http://www.infocom.co.ug/ >> > >> > The above comments and data are owned by whoever posted them (including >> > attachments if any). The mailing list host is not responsible for them >> in >> > any way. >> >> >> >> -- >> Cell/WhatsApp/Signal: +256790884905 >> _______________________________________________ >> The Uganda Linux User Group: http://linux.or.ug >> >> Send messages to this mailing list by addressing e-mails to: >> LUG@linux.or.ug >> Mailing list archives: http://www.mail-archive.com/lug@linux.or.ug/ >> Mailing list settings: http://kym.net/mailman/listinfo/lug >> To unsubscribe: http://kym.net/mailman/options/lug >> >> The Uganda LUG mailing list is generously hosted by INFOCOM: >> http://www.infocom.co.ug/ >> >> The above comments and data are owned by whoever posted them (including >> attachments if any). The mailing list host is not responsible for them in >> any way. >> > > > > -- > Bernard Wanyama > Director > SYNTECH ASSOCIATES Ltd > Kampala, Uganda > Cell: +256 712 193979 <+256%20712%20193979> / +256 777 738 053 > Fixed: +256 414 251591 > Web: www.syntechug.com > Email: bwany...@syntechug.com > > _______________________________________________ > The Uganda Linux User Group: http://linux.or.ug > > Send messages to this mailing list by addressing e-mails to: > LUG@linux.or.ug > Mailing list archives: http://www.mail-archive.com/lug@linux.or.ug/ > Mailing list settings: http://kym.net/mailman/listinfo/lug > To unsubscribe: http://kym.net/mailman/options/lug > > The Uganda LUG mailing list is generously hosted by INFOCOM: > http://www.infocom.co.ug/ > > The above comments and data are owned by whoever posted them (including > attachments if any). The mailing list host is not responsible for them in > any way. > -- Douglas Bugeiga +256 782 923374 twitter: douglas_bugeiga skype: douglas.kasyaba
_______________________________________________ The Uganda Linux User Group: http://linux.or.ug Send messages to this mailing list by addressing e-mails to: LUG@linux.or.ug Mailing list archives: http://www.mail-archive.com/lug@linux.or.ug/ Mailing list settings: http://kym.net/mailman/listinfo/lug To unsubscribe: http://kym.net/mailman/options/lug The Uganda LUG mailing list is generously hosted by INFOCOM: http://www.infocom.co.ug/ The above comments and data are owned by whoever posted them (including attachments if any). The mailing list host is not responsible for them in any way.
