On Mon, Jun 23, 2008, Peter Milligan <[EMAIL PROTECTED]> said:

> I bought a student lute over the internet from Guiseppe Tumiati In the spring 
> of 2002.  I paid in full with a credit card and he promised an immediate 
> delivery.  I have never recieved it to this day and he stopped responding to 
> my e-mails many years ago.  Anybody have any opinions or comments? 

6 years is a loooooong time, refusal to communicate is a strong sign of
bad faith.  Payment in full in advance seems a bit much, especially with
that four week delay, was that supposed to be transit time?

Next time insist on shipment via a carrier who has customer-visible
tracking information.  Make the last payment to enable the shipment, and
if the tracking info isnt forthcoming, talk to the credit card company
right away (within a week).  Some (not all) credit cards will block future
payments to the vendor until the dispute is settled, obviously this works
best with larger vendors, and when an international payment is involved
things probably get stickier.

-- 
Dana Emery




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