On 29 November 2013 09:48, Brian May <[email protected]> wrote:
> I haven't voided the warranty on my Desktop computer by installing Linux on
> it. Why should it matter if my computer is considerably smaller and has a
> touch screen instead of a keyboard/mouse?

Because around the world, a whole load of phones were returned and
replaced as faulty under warranty after people bricked them while
trying to install custom firmware, and retailers don't have any way to
tell the difference between hardware failure and
software-failure-via-user in an embedded device. (What is the clerk at
Carphone Warehouse going to do? Pop over the phone, solder wires onto
the JTAG pads, boot up a serial debugger, etc? No, they're just going
to go "oh.. it doesn't turn on. Guess we'll replace it then.")

You and I see it as a small, portable computer, but everyone else up
the chain sees it as a device. They think that installing a new OS on
it is a bit like opening up your television and wiring a microwave
oven up to it. You'd never think your warranty was valid if you were
soldering new components inside a television, right? To the
manufacturer, your mobile firmware is just another component. And
their warranty is on all the components as a whole; not just some of
them.

They'll come around to the idea that it's a computer sooner or later.
They've already made it easier/safer to flash firmwares, because I
guess they figured that results in less bricked phones coming in under
warranty.
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