Ryan:
I'm aware of that issue, I've had it several times.

Turns out the problem is that the usb port has come loose, so badly that I
couldn't get it to charge at all before. I fluked on getting it to charge
this morning when I picked it up.
The guy in the store tells me that it looks like I damaged it, which makes
sense since I dropped it on Friday and had to pop it closed. The next time
I tried to charge it I had the problem. As Toby saw I was so sleep deprived
I completely forgot. I'll check a bit later for myself.
A replacement 2012 model is on it's way, ETA tomorrow or the day after. If
it's clear that it's a manufacturing fault I'll get a refund instead.

Cheers,
Bianca
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