On 5 Dec, John Coppens wrote:
> On Thu, 5 Dec 2002 17:36:17 -0500 (EST)
> Diab Jerius <[EMAIL PROTECTED]> wrote:
>
>> On 5 Dec, Paul Tremblay wrote:
>> > I have just done a search on the web and found that no one else has had
>> > this problem, or at least that I could find.
>>
>> I just had this experience last night, as a matter of fact. I exported
>> a document to PDF, sent it off to a Windows user, who complained that it
>> wasn't recognized (I couldn't get a more technical description than
>> that). I was able to view it with acroread under Linux.
>
> Ok... 'It wasn't recognized'... Does this mean that the plug-in didn't
> get called in the browser? Or was it Reader that complained?
> In the first case, did you send the file with the correct extension?
> As Windows hides extension this can be difficult to establish.
Well, as I said, that was as techinical a description as I was given.
As I noted (see quoted message below), exporting using the pslatex fonts
did work correctly. Nothing to do with extensions, etc.
>
> I'd suggest to ask the Windows users to _download_ the file (right
> click & save as...) then try to open it explicitly with Acrobat.
>
> John
>
>>
>> I re-exported the PDF using the pslatex fonts and the document was
>> succesfully viewed on Windows.
>>
>> Diab
>>
--
Diab Jerius Harvard-Smithsonian Center for Astrophysics
60 Garden St, MS 70, Cambridge MA 02138 USA
[EMAIL PROTECTED] vox: 617 496 7575 fax: 617 495 7356
