Apple Care has been good to me over the years. 1. The largest number of refusals has been water drops . All the smaller Apple devices have a sensor that changes color with too much moisture, and if the sensor is marked then you are pretty much out of luck.
My daughter has a Mac Book Pro that she dropped and then the hard disk started to fail. We brought the system into the Apple Store told them the computer started acting bad after being dropped. The Genius examined the exterior case and decided to replace the hard disk for free. I expect that if the case had more then the occasional scratches they would have charged us. Jonathan On Aug 3, 2011, at 12:33 PM, Mrs. Lynnette Annabel Smith wrote: > Hello Jim > > That, to be honest, is something that I myself was wondering. What won't they > cover you for? If it's a case of that they won't replace a machine that you > jump on, then try to claim for, I can totally understand that. > > Lynne > > On 3 Aug 2011, at 16:03, Jim Noseworthy wrote: > > Lynne: > > I guess the issue is just what exactly does Apple mean by limited warranty > and whether or not the Apple Care plan is also limited warranty. > > Thanks. > > > ----- Original Message ----- From: "Mrs. Lynnette Annabel Smith" > <[email protected]> > To: "Mac OSX & iOS Accessibility" <[email protected]> > Sent: Wednesday, August 03, 2011 10:46 AM > Subject: Re: Apple Care Question. > > >> Hello Jim >> >> Hopefully I can respond to this without anybody taking me out of context. :) >> >> You receive 90 days of complimentary support from Apple which includes basic >> installation and setup, plus 1 years' limited warranty on your hardware. >> >> It is my understanding that AppleCare gives you access to additional >> resources; but what I found odd was that they say that your AppleCare plan >> ends 3 years from the day you bought the machine. So to me, that only means >> they give you 2 years of extended cover, not 3. However, I don't dispute >> what others have said about this; in as much as it has allowed them to >> receive replacement hardware so it seems like a worthwhile expenditure. >> >> Lynne >> >> On 3 Aug 2011, at 14:32, Jim Noseworthy wrote: >> >> Am I right in sayint that there is no reason to hurry with a decision as to >> whether or not I should purchase Apple Care? I just received my hardware >> today. >> >> <--- Mac Access At Mac Access Dot Net ---> >> >> To reply to this post, please address your message to >> [email protected] >> >> You can find a monthly formatted archive of all messages posted to the >> Mac-Access forum at the following URL: >> <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> >> >> The Mac-Access mailing list is guaranteed malware, spyware, Trojan, virus >> and worm-free! >> >> Please remember to update your membership options periodically by visiting >> the list website at: >> <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/> > > <--- Mac Access At Mac Access Dot Net ---> > > To reply to this post, please address your message to > [email protected] > > You can find a monthly formatted archive of all messages posted to the > Mac-Access forum at the following URL: > <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> > > The Mac-Access mailing list is guaranteed malware, spyware, Trojan, virus and > worm-free! > > Please remember to update your membership options periodically by visiting > the list website at: > <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/> > > <--- Mac Access At Mac Access Dot Net ---> > > To reply to this post, please address your message to > [email protected] > > You can find a monthly formatted archive of all messages posted to the > Mac-Access forum at the following URL: > <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> > > The Mac-Access mailing list is guaranteed malware, spyware, Trojan, virus and > worm-free! > > Please remember to update your membership options periodically by visiting > the list website at: > <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/> <--- Mac Access At Mac Access Dot Net ---> To reply to this post, please address your message to [email protected] You can find a monthly formatted archive of all messages posted to the Mac-Access forum at the following URL: <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> The Mac-Access mailing list is guaranteed malware, spyware, Trojan, virus and worm-free! Please remember to update your membership options periodically by visiting the list website at: <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/>
