Hi all!
Yep, I know the subject line of this message is an absolute falsehood
however there's an email doing the rounds which claims that those who
have managed to access the Apple TV are telling lies? Well I've had one
for over 8 months now and I've written things up as I've seen and
experienced them so let's see what this chap has to say and you all can
draw your own conclusions.
I debated whether or not to quote this message but really Apple nor
anyone else requires nonsense being spread around regarding their
product, so read on folks.
Hello all.
I decided that I wanted to buy an Apple tv.
But sadly to say, never again.
Most of the so called accessible information posted by blind people in
relation to accessibility is totally inaccurate to say the least.
If people who are blind are absolutely serious about buying an Apple
tv then please take note.
1. Your current home television, the one which sits in your living
room or bedroom must, yes must have both an h d m i port and an h d m
i channel.
2. It is definitely preferred by apple and also your home television
manufacturer that your home television has an internet connection
port. This must, yes must be a port which is capable of supporting a
wifi or wireless network. Cable broadband users should forget about
apple tv altogether.
3. If you really want an apple tv, you will definitely need an apple
computer. Even though iTunes is accessible with Jaws, this doesn't
guarantee you access to your apple tv.
4. If you are determined to register your apple tv using a computer,
you must buy what is called a micro usb cable. This cable must, yes,
must be correctly configured, tip, make sure you buy one direct from
apple. Take no chances on using another micro usb cable. The small
end of this cable goes in to your apple tv, and the large end goes in
to a usb port on your apple computer.
5. If you get the device showing in iTunes, but there is no version
number of the current software being displayed which happened in my
case, do not, I repeat do not attempt to restore this device to
factory defaults without sighted assistance. Take it to an apple
store and get them to do it for you.
6. Your wifi network or wireless network must, yes must be what is
called 801 compatible, and it must be able to stream video content. I
was stupid enough not to have checked this with my network provider, I
had the right wifi compatibility, but it wasn't capable of video
streaming.
7. You will also need to purchase what is called an h d m i cable.
Definite tip, again, purchase this cable from an actual apple store
for correct configuration.
8. Insure your home television is less than 12 months old, because
believe me, tech support I had to get to see if it was my home
television which was at fault was ridiculously overpriced to say the
least.
9. Insure your home television has the latest hardware available for
the model, if there is any software available which can be installed,
insure the latest version of this software is installed.
Apple tv in my case wasn't accessible in the least.
This is sad, because Apple even claims it can be made to work with
voice over at the very least.
Well, I tried 2 Apple tv's, sorry Apple, never again.
Even if I could be bothered upgrading my home television, Apple tv is
definitely not going to be for me.
Finally, the positives.
Apple were extremely patient and helpful from their end which is more
than I can say for bush the maker of my home television. I had to
call a 1902 number, pay $2.95 a minute, and they promised to call me
back, but I had to chase them myself.
As I say, Apple were extremely patient with me, they at least got the
second apple tv working with iTunes and voice over, but the home
television just wouldn't accept the apple tv. We kept getting a usb
cable missing flashing message, and there was nothing we could do to
get rid of it, because for a start, my home tv doesn't have a usb
cable connection anyway.
I hope that somebody who is blind can make Apple tv work for you.
Please, I have spent 3 weeks work of research in my case, I assure
everyone, my information, especially in my case is thoroughly
accurate, truthful and correct to the very best of my knowledge.
I sincerely hope that other people who are blind will have much more
joy than I have had.
Please, feel free to forward my email to any appropriate discussions
lists or groups, I give you here and now my full written permission to
do so.
Please also feel free to email me off list, I am, I can assure you,
especially interested, in hearing if other people who are blind can
actually get apple tv, both fully working and fully accessible.
--
Dane Trethowan
Sending email from his EEEPC Netbook
<--- Mac Access At Mac Access Dot Net --->
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