Hello James

Just wanted to say "Good Call" on this one, since you correctly used the upper 
case "L" on the string "~/Library/". However, you did miss the closing quote. 
;-)

Just joking James. As I said it was a good call. Most people forget that some 
systems, (ours, for example), are case sensitive as has always been the case 
with Linux/Unix systems I believe. We use case sensitive file systems because 
it allows us much more flexibility. It can, at times, cause problems though 
under OS X.

Getting back to Cait's problem though, it brings me back to another subject 
close to my heart, backups. I honestly believe that if possible, it is always 
wise to create a full system backup before a major installation such as Chrome 
is performed. We personally have never performed that specific installation, 
although we have been tempted too given the number of websites which still do 
not support Safari 6.

Something which does not impact on my own personal use, but which does on 
Gordon's and, I would assume, every other VoiceOver users as well, is the 
verbalisation of icons mapped to links or even just text. So, you'll hear 
something like "Link, Icon_1_Home.gif" followed by another occurrence of "Link, 
Home". Sometimes there are two links, sometimes not; depends very much on the 
website. I have often wondered whether that happens in other browsers using 
VoiceOver.

Anyway, I am drifting off topic. Good call regarding the instructions you gave 
to Cait. I encourage backups be made using apps such as the recently and 
extensively discussed "Carbon Copy Cloner" and "Super Duper!". They would save 
a great deal of headache I'm sure.

Lynne

On 8 Sep 2012, at 21:54, JAMES AUSTIN <[email protected]> wrote:

• You might also want to  check the Application Support folder and your 
Preferences folder, which you'll find in your Library folder.

• If your own Library folder is hidden, which is the default setting since 
Lion, then do the following;

1. In the Finder, press Command+Shift+G. This will bring up the "Go To" 
dialogue. 
2. Type the following, without the quotes" "~/Library/ There is a slash in this 
quoted text., so you might just want to copy the quoted text.
3. You'll find the Application Support and Preferences folders here.
4. Within the Preferences folder, you're looking for a file called something 
like: "com.google.chrome.plist" There may be a few of these files. You can 
delete them and then empty your trash. This should alleviate your problem. 

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