Thank you so so so very much. This is a huge relief. This has finally got rid of the intoning Infovox message and I can access my Mac again. I have to use Daniel for the time being and although he is not normally my favourite he is music to my ears now. I dare not change him until I am convinced that I have got rid of every trace of this software from my system and in particular their virus like voices which have crippled my machine for the last 24 hours. This feature is in my view disgraceful. I actually tried on multiple occasions to buy credits to purchase these voices last week but for some reason their website obstinately refused to accept my PayPal credentials, even though I checked, by using EBay, that there was absolutely nothing wrong with my PayPal account then or now. So not only did this company make it impossible for me to buy their voices they also then sabotaged my machine and made it unusable. Talk about adding insult to injury.
David Griffith -----Original Message----- From: mac-access-boun...@mac-access.net [mailto:mac-access-boun...@mac-access.net] On Behalf Of Zachary Kline Sent: 22 May 2013 23:57 To: Mac OSX & iOS Accessibility Subject: Re: Urgent Help Infovox has made voiceover Unusable. Hi David, There is a menubar in VoiceOver Utility which will allow you to, among other things, reset VoiceOver preferences. The sequence to get there is as follows: Open VO Utility, with vo-f8. Press vo-m to access the menu bar, and right arrow twice to highlight the File menu. PRess down arrow five times, and you will reach an item called, "Reset Basic VoiceOver preferences." Press enter. A dialog with two buttons will open. To make this easier, press vo-end, that is, the VoiceOver keys and the function key at the bottom left of a Macbook keyboard, and the right arrow key. This brings you to the cancel button. Vo-Left to the Reset button, which is not default, and press vo-space. If you're using a full-sized Apple keyboard note there may be an actual End key somewhere I don't know about, and the function key instruction might not apply. I hope this helps, Zack. On May 22, 2013, at 3:45 PM, "David Griffith" <d.griff...@btinternet.com> wrote: > Thanks I tried that but unfortunately this only changes the default voice. > > My problem is that I trialled Infovox on only certain elements of > voiceover, but it turns out to be the most crucial elements. So I can > for example get the title of a window fine but cannot read any of the > buttons or contents of the window. > > This is why I think I need to get Voiceover back to default to avoid > this particular nightmare that Infovox has placed me in. > > David Griffith > > -----Original Message----- > From: mac-access-boun...@mac-access.net > [mailto:mac-access-boun...@mac-access.net] On Behalf Of Paul Hopewell > Sent: 22 May 2013 19:44 > To: Mac OSX & iOS Accessibility > Subject: Re: Urgent Help Infovox has made voiceover Unusable. > > Hello David, > I recall having this problem in the past. I think I solved it by > pressing > Control+Command+Option with the arrow keys to change the speech > characteristics. Normally you can press > Control+Command+Option+Left-Arrow to cycle between intonation, volume, > pitch, rate, and voice. When you reach Voice you can press > Control+Command+Option+Down-Arrow to choose the voice and thus move > away from the InfoVox voice. As you don't know which of the voice > characteristics is the Voice I think I kept trying the LeftArrow option followed by DownArrow until the Voice changed. > My memory may be faulty but that is what I think I did. > Good luck with it.... > > Paul Hopewell > On 22 May 2013, at 18:57, Anne Robertson <a...@anarchie.org.uk> wrote: > >> Hello David, >> >> So, as before, VO Utility and s for Speech. >> Go right 5 times, go down once, go right 9 times, then press VO-Space. > That unchecks Additional Voice Options. >> >> Cheers, >> >> Anne >> >> >> On 22 May 2013, at 18:59, David Griffith <d.griff...@btinternet.com> > wrote: >> >>> Thanks this is the sort of help I need but unfortunately it did not > work. >>> I think the problem is that I had Alex as my default voice already >>> but tried Acapella as the content voice. >>> This means that I can get the window announced and buttons like >>> stepper and rate but everything else is drowned by the announcement >>> that This is an evaluation copy of Infovox. >>> >>> Would it be possible for you to describe some key sequences to >>> restore Voiceover to factory defaults? >>> >>> David Griffith >>> >>> -----Original Message----- >>> From: mac-access-boun...@mac-access.net >>> [mailto:mac-access-boun...@mac-access.net] On Behalf Of Anne >>> Robertson >>> Sent: 22 May 2013 17:12 >>> To: Mac OSX & iOS Accessibility >>> Subject: Re: Urgent Help Infovox has made voiceover Unusable. >>> >>> Hello David, >>> >>> Try this: >>> VO-F8 to open VO Utility; >>> Type the letter s for Speech; >>> Navigate 5 times to the right, then once down, and you're on the >>> default voice menu button; Press VO-Space then do up arrow once and >>> press > Return. >>> >>> Cheers, >>> >>> Anne >>> >>> >>> On 22 May 2013, at 17:50, David Griffith <d.griff...@btinternet.com> > wrote: >>> >>>> Yes I know but the problem here is that no buttons to uninstall are >>>> detectable because all the sound feedback that I am getting from >>>> Voiceover is "This is an evaluation copy of Infovox". >>>> >>>> Nothing is being read to me except this is an evaluation copy of > Infovox. >>>> How then am I to navigate to the settings you describe? >>>> >>>> David Griffith >>>> -----Original Message----- >>>> From: mac-access-boun...@mac-access.net >>>> [mailto:mac-access-boun...@mac-access.net] On Behalf Of Isaac >>>> Hebert >>>> Sent: 22 May 2013 14:49 >>>> To: Mac OSX & iOS Accessibility >>>> Subject: Re: Urgent Help Infovox has made voiceover Unusable. >>>> >>>> If you have the install package their is a uninstaller in the folder. >>>> Next if you are running a trial of infovox a message will pop up >>>> asking do you want to buy it or uninstall it choose the uninstall >>>> button and you will uninstall it. You also might have to remove it >>>> manually First you have to delete it from your applications folder, >>>> then search all your library folders including your user folder for >>>> Infovox stuff. You also have to remove the Infovox key from the >>> keychain... >>>> >>>> On 5/22/13, David Griffith <d.griff...@btinternet.com> wrote: >>>>> I need urgent help with getting rid of infovox. >>>>> >>>>> I turned on my Mac this morning to find voiceover intoning this is >>>>> an evaluation copy of Infovox. >>>>> I have used command Vo cursors keys to change the default voice >>>>> back to Alex but this has made little difference. Whilst I can now >>>>> access some feedback through Alex of window titles etc Infovox is >>>>> still preventing me from getting to the content voice setting in >>>>> Voiceover Utility to try and turn it off. No matter what I do I >>>>> cannot get Voiceover to do anything except say "This is an >>>>> evaluation copy of Infovox." >>>>> I tried using command A to open the application folder interacted >>>>> with it and then typed Infovox and then press command delete to >>>>> try and get rid of it. No joy. >>>>> I then tried to remember how to get to the Utilities table and did >>>>> succeed in getting to the Voices tab which Alex announced. I tried >>>>> using item chooser, typed Graham to try and find the Infovox voice. >>>>> Item chooser did seem to find something but again I cannot get any >>>>> feedback when returning to the main screen beyond "this is an >>>>> evaluation copy of Infovox. >>>>> I tried again to use Voiceover utility and then using item chooser >>>>> and then typing default to see if that could get me back to >>>>> default >>> settings. >>>>> Unfortunately this did not work. >>>>> >>>>> This design is very hostile to visually impaired users as it >>>>> assumes you can see to get rid of Infovox. It should instead >>>>> return control to the default voice. . If you evaluate Infovox you >>>>> must get rid of it before evaluation expires or buy it. I will >>>>> never do this after this experience. >>>>> >>>>> In the meantime my Mac is unusable. >>>>> >>>>> Is there anybody who could give me a key by key description of >>>>> what keys to press under Mountain Lion in order to hit the restore >>>>> defaults button and then confirm it? >>>>> >>>>> Alternatively is there anybody who can send me a portable settings >>>>> file, again with key by key instructions on how to install it >>>>> without any feedback from Voiceover beyond this is an evaluation >>>>> copy of Infovox?? >>>>> >>>>> David Griffith >>>>> >>>>> >>>>> >>>>> <--- Mac Access At Mac Access Dot Net ---> >>>>> >>>>> To reply to this post, please address your message to >>>>> mac-access@mac-access.net >>>>> >>>>> You can find an archive of all messages posted to the Mac-Access > forum >>>> at >>>>> either the list's own dedicated web archive: >>>>> <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> >>>>> or at the public Mail Archive: >>>>> <http://www.mail-archive.com/mac-access@mac-access.net/>. >>>>> Subscribe to the list's RSS feed from: >>>>> <http://www.mail-archive.com/mac-access@mac-access.net/maillist.xm >>>>> l >>>>>> >>>>> >>>>> As the Mac Access Dot Net administrators, we do our very best to >>>>> ensure that the Mac-Access E-Mal list remains malware, spyware, >>>>> Trojan, virus and worm-free. However, this should in no way >>>>> replace your own security strategy. We assume neither liability >>>>> nor responsibility should something unpredictable happen. >>>>> >>>>> Please remember to update your membership preferences periodically >>>>> by visiting the list website at: >>>>> <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/> >>>>> >>>>> >>>> >>>> >>>> -- >>>> Isaac Hebert >>>> iMessage 2547608981 >>>> Skype gold_wildcat facebook and email isaac.heb...@gmail.com >>>> <--- Mac Access At Mac Access Dot Net ---> >>>> >>>> To reply to this post, please address your message to >>>> mac-access@mac-access.net >>>> >>>> You can find an archive of all messages posted to the Mac-Access > forum >>> at >>>> either the list's own dedicated web archive: >>>> <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> >>>> or at the public Mail Archive: >>>> <http://www.mail-archive.com/mac-access@mac-access.net/>. >>>> Subscribe to the list's RSS feed from: >>>> <http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml >>>> > >>>> >>>> As the Mac Access Dot Net administrators, we do our very best to >>>> ensure that the Mac-Access E-Mal list remains malware, spyware, >>>> Trojan, virus and worm-free. 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We assume neither liability >>>> nor responsibility should something unpredictable happen. >>>> >>>> Please remember to update your membership preferences periodically >>>> by visiting the list website at: >>>> <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/> >>>> >>>> <--- Mac Access At Mac Access Dot Net ---> >>>> >>>> To reply to this post, please address your message to >>>> mac-access@mac-access.net >>>> >>>> You can find an archive of all messages posted to the Mac-Access > forum >>> at either the list's own dedicated web archive: >>>> <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> >>>> or at the public Mail Archive: >>>> <http://www.mail-archive.com/mac-access@mac-access.net/>. >>>> Subscribe to the list's RSS feed from: >>>> <http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml >>>> > >>>> >>>> As the Mac Access Dot Net administrators, we do our very best to >>>> ensure >>> that the Mac-Access E-Mal list remains malware, spyware, Trojan, >>> virus and worm-free. 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We assume neither liability nor >>> responsibility should something unpredictable happen. >>> >>> Please remember to update your membership preferences periodically >>> by visiting the list website at: >>> <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/> >>> >>> <--- Mac Access At Mac Access Dot Net ---> >>> >>> To reply to this post, please address your message to >>> mac-access@mac-access.net >>> >>> You can find an archive of all messages posted to the Mac-Access forum > at either the list's own dedicated web archive: >>> <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> >>> or at the public Mail Archive: >>> <http://www.mail-archive.com/mac-access@mac-access.net/>. >>> Subscribe to the list's RSS feed from: >>> <http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml> >>> >>> As the Mac Access Dot Net administrators, we do our very best to >>> ensure > that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus > and worm-free. 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We assume neither liability nor responsibility > should something unpredictable happen. >>> >>> Please remember to update your membership preferences periodically >>> by > visiting the list website at: >>> <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/> >>> >> >> <--- Mac Access At Mac Access Dot Net ---> >> >> To reply to this post, please address your message to >> mac-access@mac-access.net >> >> You can find an archive of all messages posted to the Mac-Access forum > at either the list's own dedicated web archive: >> <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> >> or at the public Mail Archive: >> <http://www.mail-archive.com/mac-access@mac-access.net/>. >> Subscribe to the list's RSS feed from: >> <http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml> >> >> As the Mac Access Dot Net administrators, we do our very best to >> ensure > that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus > and worm-free. However, this should in no way replace your own > security strategy. We assume neither liability nor responsibility > should something unpredictable happen. >> >> Please remember to update your membership preferences periodically by > visiting the list website at: >> <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/> >> > > <--- Mac Access At Mac Access Dot Net ---> > > To reply to this post, please address your message to > mac-access@mac-access.net > > You can find an archive of all messages posted to the Mac-Access forum at > either the list's own dedicated web archive: > <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> > or at the public Mail Archive: > <http://www.mail-archive.com/mac-access@mac-access.net/>. > Subscribe to the list's RSS feed from: > <http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml> > > As the Mac Access Dot Net administrators, we do our very best to > ensure that the Mac-Access E-Mal list remains malware, spyware, > Trojan, virus and worm-free. However, this should in no way replace > your own security strategy. We assume neither liability nor > responsibility should something unpredictable happen. > > Please remember to update your membership preferences periodically by > visiting the list website at: > <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/> > > <--- Mac Access At Mac Access Dot Net ---> > > To reply to this post, please address your message to > mac-access@mac-access.net > > You can find an archive of all messages posted to the Mac-Access forum at either the list's own dedicated web archive: > <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> > or at the public Mail Archive: > <http://www.mail-archive.com/mac-access@mac-access.net/>. > Subscribe to the list's RSS feed from: > <http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml> > > As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. > > Please remember to update your membership preferences periodically by visiting the list website at: > <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/> > <--- Mac Access At Mac Access Dot Net ---> To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages posted to the Mac-Access forum at either the list's own dedicated web archive: <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> or at the public Mail Archive: <http://www.mail-archive.com/mac-access@mac-access.net/>. Subscribe to the list's RSS feed from: <http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml> As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/> <--- Mac Access At Mac Access Dot Net ---> To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages posted to the Mac-Access forum at either the list's own dedicated web archive: <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> or at the public Mail Archive: <http://www.mail-archive.com/mac-access@mac-access.net/>. Subscribe to the list's RSS feed from: <http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml> As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/>