There are various Apple Support Knowledge base articles that address this
matter. The thing is, it really comes down to understanding the startup
process and then determining where the problem is occurring. For example,
there is a system initiation session, which includes Firmware, Booter, Kernel
and System LaunchD processes, and the User Session, which includes the Login
Window, User LaunchD and User Environment stages.
There are specific steps to take to determine where the problem is actually
occurring in startup, but I don't know if there is a master article that
addresses them all. Also, some diagnosis methods are not accessible to the
blind, since VoiceOver, for example, is not available during Safe Boot or when
using a startup in Verbose Mode.
Take Care
John D. Panarese
Director
Mac for the Blind
Tel, (631) 724-4479
Email, j...@macfortheblind.com
Website, http://www.macfortheblind.com
APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX Mountain Lion and LION
AUTHORIZED APPLE STORE BUSINESS AFFILIATE
MAC and iOS VOICEOVER TRAINING AND SUPPORT
On Jun 5, 2013, at 7:25 PM, Cathy <flowersandhe...@gmail.com> wrote:
> hello,
> I am not having a problem with my mac at the moment thankfully, but i
> wondered if there is info out there to explain how to trouble shoot a problem
> with a mac. I was reading all the suggestions for some one's problem today
> and it had me wondering if there is a step by step process a person might go
> through to resolve problems when the Mac isn't acting properly. . I have
> seen suggestions here and there on the list, but would appreciate a step by
> step procedure to follow. just want to be prepared and have braille notes
> ready for the day when I can't get the mac to work and I am about to panic.
>
> thanks, Cathy
>
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