Hello all I just thought I’d post to the group to apologise for our recent delays in responding to your support requests. These have been due to a lot of activity here at Mac Access home base regarding work commitments and contract discussions.
We are aware of the requests, and we ask you to please be a little patient. We will get to your issues just as quickly as possible. We share the frustrations which some have expressed with our unusually slow response time. We ask you to please understand that we have to prioritise our commercial activities and work commitments because without them, Mac Access would simply not exist. Funds are very tight at the moment, and we are having to use our own personal money to keep the groups running. We will do this, but it would be to the benefit of all of us if we could revert to 100% external funding which we will hopefully do as of the beginning of November. We’re currently engaged in tying up the loose ends, then we will hopefully have a week’s grace before things really get going. I, (Gordon), will try to deal with outstanding support issues today while I’m at home awaiting telephone confirmation calls. I’ll get to as many as I can, but if yours is not one of them, I apologise and I assure you that one of us will try to resolve your issue quickly. Kind Regards <--- Gordon Smith ---> Information Technology Accessibility Consultant <--- Mac Access At Mac Access Dot Net ---> To reply to this post, please address your message to [email protected] You can find an archive of all messages posted to the Mac-Access forum at either the list's own dedicated web archive: <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> or at the public Mail Archive: <http://www.mail-archive.com/[email protected]/>. Subscribe to the list's RSS feed from: <http://www.mail-archive.com/[email protected]/maillist.xml> As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/>
