Hi Eileen,
Did this tech guy at the Plustek headquarters indicate that there are supposed 
to be drivers for Mac and the 3800? That would be interesting. Last I looked, 
there weren't any such on the Plustek website. I wish they would do 
full-fledged drivers that would support third-party programs, not just their 
button manager, which under Snow Leopard on those betas was not accessible.
Mary


Sent from my iPhone

On Dec 5, 2013, at 9:54 AM, Eileen Misrahi <[email protected]> wrote:

> Hello Folks, 
> 
> I contacted the US office here in California regarding installing the Plustek 
> 3600 on the Mac OS operating system. What I learned was that the model 3800 
> replaced the 3600 and that the 3600 wouldn't be supported any further than 
> 10.7, which is a beta. The tech support individual will send an email to the 
> corporate office in Taipei to see if they would be so kind to create another 
> beta version for 10.8. I indicated that there are other visually impaired 
> individuals who are using this scanner and would prefer to install it on 
> their Mac computers. He indicated that the response time from the corporate 
> office is about 2-3 days. When I receive an email from tech support, I will 
> post again. It wasn't the answer I wanted to hear, but at least this guy was 
> willing to try. I also inquired if the drivers for the 3800 would run the 
> 3600, but the firmware is different and is on the motherboard of the 3800. 
> 
> Kind regards, 
> eileen 
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