Hi Anne,

Thank you so much!  I hope you'll be proud to know that I actually figured this 
out once I left the computer and went out to do errands!  And of course, that 
you would have to be in an edit field makes perfect sense!  As I said before, 
I'll eventually get all this!  :)

Desi



On Jan 15, 2014, at 10:09 AM, Anne Robertson <[email protected]> wrote:

> Hello Desi,
> 
> You need to be in an editable field for the option to become available. Just 
> open a new message or start a reply, and it should work.
> 
> Cheers,
> 
> Anne
> 
> 
> On 15 Jan 2014, at 17:09, Desi Noller <[email protected]> wrote:
> 
>> Hi Anne,
>> 
>> Thanks again.  When I went into the e-mail menu under edit and the 
>> substitutions submenu, my smart quote option was dimmed.  How can I get it 
>> to be active?  Must I do that in System Preferences, or e-mail Preferences?  
>> eventually I will get this stuff all down, or it will kill me!  LOL!
>> 
>> Desi
> 
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