I get Mail misbehaving like this sometimes but in these circumstance a
restart of Mail normally sorts the problem out.

David Griffith

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Andy Collins
Sent: 25 June 2014 19:45
To: OS X & iOS Accessibility
Subject: Cursor keys not working in all mail messages

Hi all -

With most emails, I am able to interact and use the cursor keys to read
character by character. Occasionally however, I get a message where I can
not do this; I am able to read word by word using VO and right arrow, but I
can not break the word down in to it's characters. I am able to do this by
using VO W to have the word spelled to me, but am wondering what the sender
has done when composing their message that causes this change in behaviour
when reading it. I have been careful to check that quick nav is off, so that
isn't the cause -

Andy
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As the Mac Access Dot Net administrators, we do our very best to ensure that 
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worm-free.  However, this should in no way replace your own security strategy.  
We assume neither liability nor responsibility should something unpredictable 
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Please remember to update your membership preferences periodically by visiting 
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