Simple fix that usually works: Restart.

Try
1. fiddling with "Modem" or "Remote Access" control panel

2. turning off/on the modem

3. quit/reopen the fax software

4. reinstall the fax software

Good luck

Have you installed another application/extension/etc.?

Eric.



On 24 Dec 2003, at 20:31, Mac Canada wrote:

Message-Id: <[EMAIL PROTECTED]>
Date: Tue, 23 Dec 2003 17:43:41 -0500
From: "[EMAIL PROTECTED]" <[EMAIL PROTECTED]>
Subject: Another problem

I have an iMac, OS 9.2.2. I use the British programme FaxElite to
send and receive faxes.
all of a sudden, when I try to send a fax I get a message: "modem
isn't responding to Faxelite". followed by "another application is
currently using the modem".
I've checked all my cable connections and they are OK. I use a
separate phone line for faxing.
As far as I know  there is no other application using the modem.
Ideas welcome!
Bob Harris


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