John, I remember the post and recall my suggestion as well as others to try different media. I don't know quite how to address your anguish now knowing that the media was the key to your eventual resolution.
I can tell you this, being extremely familiar with the service procedures that MacTown, CompUSA or any Authorized Apple Service Provider has to follow when troubleshooting a specific hardware issue. -Apple has a prescribed procedure and order by which you replace parts based on the hardware symptoms. You don't deviate from that. -Dealers get severely penalized for incorrect diagnosis of a hardware issues -Repetitive replacement of the same component does not occur under any circumstances except in the event Apple ships to the dealer defective product. So, while I understand your despair at finally discovering it was a media issue all along, I politely question your recollection of the six week stay and five CD burner story at Mactown. Things just don't work that way. Ward Oldham, MacDude MacTown 1041 Bardstown Road Louisville, KY 40204 502-485-1243 ward at mactown.us On Monday, January 6, 2003, at 09:29 AM, John Stone wrote: > Hello All, > > I posted many months back, about my friends iMac, that only burned > about 50% of the cds she tried to burn. Well after Complete Mac had it > for a month and a half(and replacing the cd burner five different > times) and couldn't get it to burn either. Majorally pissed off, she > called Apple to complain, Apple told her to take it to CompUSA, they > said they got it to work. But after getting it home still the same > only burnt about 50% of the cds tried. > > So I called Apple and spoke with Tech rep, he said what brand of cds > are you using, TDK, Memorex I replied..... OOhhhhh that's the problem > he says, try Verbatim or Fuji, that's why we include blank discs w/all > new computers w/cd burners, those are the only two brands we > recommend! So after tracking down some Fuji cds, and trying those it > burns every single one perfectly....... > > Can the manufacture of Verbatim or Fuji be so much different from > everyone else's? > > Best, > > John > -- > U-2 and SR-71 Web Page > > http://www.blackbirds.net > > Those who would sacrifice Liberty for Security deserve neither > -Benjamin Franklin > > > | The next meeting of the Louisville Computer Society will > | be January 28. The LCS Web page is <http://www.kymac.org>. > | The next meeting of the Louisville Computer Society will | be January 28. The LCS Web page is <http://www.kymac.org>.
