If your mother is running OS X, you can try a terminal trick to see if the network is indeed up or down.
Open Terminal and at the command prompt, type: #sudo ifconfig en0 up Then enter your admin password when prompted for it. If the ethernet is working properly, you should then be able to type: #ifconfig ... which should display your current IP address. If you are getting a 169.254.x.x address, then your ethernet adapter is not seeing the cable modem for some reason. If this is the case, and the computer is out of warranty, you will probably find it cheaper and easier to buy a PCI network adapter for the computer and not bother with a repair. Apple will most likely charge for a motherboard replacement... somewhere in the neighborhood of $400. A network card can be purchased for less than $50. You should probably take it to a Mac shop like MacTown and have them check it out. If could still be a software error, PRAM error or some other hardware error as well. Hope this helps! Bryan C. Forrest Macintosh Specialist LifeNet Virginia Beach, VA http://www.lifenet.org On Tuesday, April 22, 2003, at 10:55 AM, Leah at Fearless Designs wrote: > Hi all, > > It seems as though the ethernet link is "down" on my mom's G4. The > cable modem gets a signal from the cable company but the modem and the > computer can not see one another. The Insight tech told me to look > under the Apple System Profiler under Network and it says that the > Ethernet link is "down". Is there a way to make the link "up"? Or is > the ethernet port just fried and I need to get it fixed. I also went > out and bought another cable modem and it couldn't see her G4 either > although Insight could see the modem. Any advice would be appreciated. > > Thanks so much! > > Leah > > -- > Leah Dienes > Fearless Designs, 622 E. Main St., Suite 206 > Louisville, KY 40202 > fearlessdesigns at bellsouth.net > 502.584.1333 > fax: 502.584.1332 > > > > > | The next meeting of the Louisville Computer Society will > | be April 22. The LCS Web page is <http://www.kymac.org>. > > | The next meeting of the Louisville Computer Society will | be April 22. The LCS Web page is <http://www.kymac.org>.
