I already get a weekly e-mail from Apple ,and it is excellent. I pick 
out what I am interested in, and file the rest in a "safe" place which 
I can't remember when I look for it again! - but when I need something 
right away, nothing in those apple forums even comes close to my exact 
need.-  I am positive they will add the e-mail approach , but not let 
the forum slip. May the Lord smile upon my  sunny outlook!
Marta
On May 4, 2004, at 17:57, Jerry Yeager wrote:

> The forum based approach allows for many an 'aha' moment when you come 
> across items that other folks have encountered and posted messages 
> about (lots of discussion). It also makes for very easy and fast 
> searching on topic keywords if you already know what you are looking 
> for. The mail approach is good (we use it here) but the general public 
> will not find out about a solution that Apple came up with to fix a 
> problem Marta was having with her set-up like we could using the forum 
> approach.
>
>                       Jerry
>
> On May 04, 2004, at 5:38 PM, Marta Edie wrote:
>
>> Jerry, why would it be a down note if I could get my problems solved 
>> be sending an e-mail? I do pretty well with Palm and their e-mail 
>> answers, much better than with their outsourced into the Phillipines 
>> support. As I said before, I would love to give Steve Jobs an earful, 
>> because you can't ever reach Apple to ask a  question. Hardly ever do 
>> I find anything  on Apple sites I actually am looking for. I only  
>> get the "aha" factor when I run into something accidentally, as  , 
>> for example, why it is that the powerbook battery  has to run down to 
>> 95%, before it charges itself up back  to 100% battery charge. And I 
>> am sure, the messages will be posted, if not by Apple, then by an 
>> interested group. Am I missing something?  ---- And as far as your 
>> exchange goes with Hen ,Bill at al ---- well, give me absorption 
>> time, maybe I shall take something in, or it will run past my brain 
>> like the sugar in a diabetic past his body. And BTW - My security 
>> update is already in my computer. Ain't you pleased how alert I am? 
>> (by accident, as I was searching for a different update yesterday)
>> Marta
>> On May 4, 2004, at 16:59, Jerry Yeager wrote:



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