Have them call AppleCare directly - 1-800-275-2273 (1-800-APL-CARE) or visit an Apple Store. All Nanos should still be under warranty. The first Nanos were introduced in early September 2005, and all come with a one year warranty. If the iPod is more than 6 months old, Apple online will charge $30 for a "battery disposal fee." However, most Apple stores, such as Indy and Cincy will replace them at no charge.
Hope this helps! Bryan Forrest On Jun 4, 2006, at 6:58 PM, Jeff @ SLYN Systems wrote: > Thanks so much for your reply Dan! > Can I bug you further for a phone # at Apple for the iPod > division? Feel free to point me in the right direction and I'll > pass it along. > Have a good afternoon, > > Jeff Slyn, Owner > SLYN Systems & Peripherals > (502) 426-5469 > http://www.SLYNsystems.com > serving Kentuckiana clients 7 days a week since 1985! > > Please note: message attached > > > > From: Dan Johnson <danj at EpicenterTech.biz> > Date: June 4, 2006 8:22:14 AM EDT > To: macgroup at erdos.math.louisville.edu > Subject: Re: MacGroup: iPod battery? > Reply-To: macgroup at erdos.math.louisville.edu > > > > On Jun 4, 2006, at 2:51 AM, Jeff @ SLYN Systems wrote: > >> Has anyone ever attempted to purchase or replace an iPod Nano (2 >> GB, model A1137, MA099LL/A)? I had someone ask and when I looked >> at the unit, couldn't even figure how to open it. It's supposed >> to be rechargeable from what she said. >> Any help is appreciated. >> > > Jeff, > If you are having problems with your Nano you should contact > Apple. They are silently replacing Nano's that had defective > batteries. My wife's Nano failed to hold a charge after just a few > weeks of use. She contacted Apple and they asked her to upload the > latest firmware to the unit, reset the unit, and put it on it's > defaults settings to see if there was still a problem. It still > failed to hold a charge so they sent her a box to return hers for a > new one. In about 3 days the new iPod was here and worked just > fine. She's now a very happy camper. I just bought her one of the > Apple iPod boom boxes too and she loves it! It makes an excellent > charging unit too <grin> > > > ============================================================== > Dan Johnson, Cell Phone: (859) 533-2458, Skype VoIP: VRMAD1 > Web sites - http://EpicenterTech.biz, http:// > embeddedjava.dev.java.net/ > E-mail: danj at EpicenterTech.biz or vrmad1 at gmail.com, AIM / iChat: > VRMAD1 > ISPQ Video Conferencing: VRMAD1 (www.ispq.com) > ============================================================== > > > -------------- next part -------------- An HTML attachment was scrubbed... URL: http://www.math.louisville.edu/pipermail/macgroup/attachments/20060614/2a647175/attachment.html
