On Feb 28, 2005, at 10:17 AM, Green, Cathy lamented:

> In my attempt to switch from dial-up to dsl and wireless, I have only 
> managed to add to my frustration.? I was told the reason why I never 
> could access my web browser was due to both the Westell modem and the 
> Netgear router sending different IPs to the computer, confusing it.? 
> So I called Bellsouth, who helped me reset the modem so it could 
> bridge to the wireless router, and then called Netgear, who walked me 
> through the IP settings.? Still could not access the web browser and 
> was told that I needed to hook up the Netgear router to a peecee to do 
> something to the router (which in my mind says it's not really 
> mac-compatible, but...).? Then the guy tells me my browser settings 
> are not set correctly.? ARRR!? I don't know what I'm doing wrong, but 
> they don't seem interested in trying to help a mac set-up...Any 
> insights out there for someone with only enough knowledge to be scary, 
> but not enough to set myself up? :-(? ?!?

I have had several NetGear routers and I don't know what they might 
need a PC to reset. The most common problem I've seen is the router 
failing to pick up the domain name server address from DHCP. You can 
test this by running the Network Utility. 
(Applications->Utilities->Network Utility). Click the Lookup tab and 
type in the name of some common site such as www.louisville.edu or 
www.apple.com. You should get network information on the site. If you 
get errors, your DNS is not working.
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