Beth: I've installed Quark many times on many different computers and I've never run across the problem of Quark "finding" an old serial number file. Each installation of Quark requires you to enter a (very long) activation code, which is what establishes that installation's serial number, so I suspect that the activation code you're using is the same as one that's installed on another computer on your network. What you need is a valid activation code that's different from any used on your other networked computers.
Using a different Quark installation disk will make no difference, as all of the identifying information is in the activation code, not in anything that's on the disk. If you own more than one Quark 4 license, but can't find the original activation code for one of them, you can probably call Quark and they will give you the other activation code (assuming they're registered copies). Dan > We have a unique situation in that we still need to have Quark 4 > loaded on a few machines to convert some files down to Quark 3. (At > least for another month or so anyway and then hopefully the old Quark > will be gone for good!) > > My problem is that I had a copy of Quark 4 on a G5. We no longer > needed that copy on the machine so we removed it and installed it > elsewhere. Now they want a copy back on this same machine but when I > try to install a different copy of Quark 4 it assumes the serial > number of the previous version that was installed giving me two > machines running the same serial number. I'm sure there is a file > somewhere that I missed when I removed the old Quark that stores the > serial number information, and if removed, will allow my Quark to > install with the correct serial number. Can anyone direct me as to > where this file may be located? > > Thanks for the help! > Beth > > > Fastline Publications Inc.?DISCLAIMER: > > This communication is confidential and may be legally privileged. > > If you are not the intended recipient, (i) please do not read or > disclose to others, (ii) please notify the sender by reply mail, and > (iii) please delete this communication from your system. Failure to > follow this process may be unlawful. Thank you for your cooperation. | The next meeting of the Louisville Computer Society will | be April 26. The LCS Web page is <http://www.kymac.org>. | List posting address: <mailto:macgroup at erdos.math.louisville.edu> | List Web page: <http://erdos.math.louisville.edu/macgroup>
