It sounds by your description to be a bad hard drive. Press and hold down the mouse button and turn it on and the drawer should pop out for you. Start up and try running the disk utility and see if it will recognize the hard drive.
Brian O'Neal On Jun 23, 2004, at 1:48 PM, Ann Richmond wrote: > Hi, > I would appreciate once again any help from your pool of experienced > and gracious Mac persons. > My daughter's iMac (flat panel, white, new last August, can't find > anything which tells me more useful info about it) won't start up. She > is gone for a couple of weeks. I went into her room and found it on > and making an odd clicking sound like an old wind up clock ticking > (remember those? gone the way of dial phones and roll up car windows). > I turned it off with the button on the back as nothing else responded. > When I push the on button on the back I get the startup bong, then a > blue screen and a square small box with a question mark flashing which > alternates with a face in profile. The manual referred to the option > key which when pressed produces a blue screen with two boxes in it one > with a right arrow, the other with a circle arrow. When the circle > arrow is selected with the mouse (which works) the clicking noise > stops. When the right arrow is selected with the mouse, the clicking > does not stop and there is no change. > I was going to try to start up from a cd, but I can't get the cd > drawer to open. She is not using the original keyboard since she > trashed it a while back in an incident with a Sprite. I miss the > paperclip hole the previous Macs had. Is there a secret weapon to get > the thing open or should I try something else? > > As always, thanks in advance for any suggestions. > > Ann Richmond, generally just a Central Ky lurker > > > > | The next meeting of the Louisville Computer Society will > | be June 22. The LCS Web page is <http://www.kymac.org>. > | List posting address: <mailto:macgroup at erdos.math.louisville.edu> > | List Web page: <http://erdos.math.louisville.edu/macgroup> > | The next meeting of the Louisville Computer Society will | be June 22. The LCS Web page is <http://www.kymac.org>. | List posting address: <mailto:macgroup at erdos.math.louisville.edu> | List Web page: <http://erdos.math.louisville.edu/macgroup>
