The mouse button on startup did open the cd tray. I put in the Apple 
diagnostic disk which came with it and tried starting up from it holding 
down the c key. The cd did spin up and an icon appeared of a tiny 
computer saying loading. Stayed that way for about 10 minutes. I lost 
patience and shut it off again. Now it won't open the cd door using the 
mouse button. I still get the wierd arrows with the option key on 
startup but not when holding down the c key. Now when I try to startup 
from the cd--since I can't get it out--nothing at all happens after the 
bong and the blue screen---except the ticking which I guess is the hard 
drive trying to startup.
Any ideas? We may have had a power surge although the surge protector it 
is plugged into is fine. The phone line isn't plugged through a surge 
protector though on that computer...
If I could get the repair disk out, I would like to see if it would boot 
from the OS 9 disk. Any other way besides the mouse button? (which still 
moves the cursor around the screen OK  when the option key startup 
produces the two arrows.)

Thanks,
Ann

Brian wrote:

> It sounds by your description to be a bad  hard drive. Press and hold 
> down the mouse button and turn it on and the drawer should pop out for 
> you. Start up and try running the disk utility and see if it will 
> recognize the hard drive.
>
> Brian O'Neal
>
>
>
>
>
>
>
> On Jun 23, 2004, at 1:48 PM, Ann Richmond wrote:
>
>> Hi,
>> I would appreciate once again any help from your pool of experienced 
>> and gracious Mac persons.
>> My daughter's iMac (flat panel, white, new last August, can't find 
>> anything which tells me more useful info about it) won't start up. 
>> She is gone for a couple of weeks. I went into her room and found it 
>> on and making an odd clicking sound like an old wind up clock ticking 
>> (remember those? gone the way of dial phones and roll up car 
>> windows). I turned it off with the button on the back as nothing else 
>> responded.
>> When I push the on button on the back I get the startup bong, then a 
>> blue screen and a square small box with a question mark flashing 
>> which alternates with a face in profile. The manual referred to the 
>> option key which when pressed produces a blue screen with two boxes 
>> in it one with a right arrow, the other with a circle arrow. When the 
>> circle arrow is selected with the mouse (which works) the clicking 
>> noise stops. When the right arrow is selected with the mouse, the 
>> clicking does not stop and there is no change.
>> I was going to try to start up from a cd, but I can't get the cd 
>> drawer to open. She is not using the original keyboard since she 
>> trashed it a while back in an incident with a Sprite. I miss the 
>> paperclip hole the previous Macs had. Is there a secret weapon to get 
>> the thing open or should I try something else?
>>
>> As always, thanks in advance for any suggestions.
>>
>> Ann Richmond, generally just a Central Ky lurker
>>
>>
>>
>> | The next meeting of the Louisville Computer Society will
>> | be June 22. The LCS Web page is <http://www.kymac.org>.
>> | List posting address: <mailto:macgroup at erdos.math.louisville.edu>
>> | List Web page: <http://erdos.math.louisville.edu/macgroup>
>>
>
>
>
> | The next meeting of the Louisville Computer Society will
> | be June 22. The LCS Web page is <http://www.kymac.org>.
> | List posting address: <mailto:macgroup at erdos.math.louisville.edu>
> | List Web page: <http://erdos.math.louisville.edu/macgroup>
>



| The next meeting of the Louisville Computer Society will
| be June 22. The LCS Web page is <http://www.kymac.org>.
| List posting address: <mailto:macgroup at erdos.math.louisville.edu>
| List Web page: <http://erdos.math.louisville.edu/macgroup>


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