Well, folks, before calling Apple, i did one more thing, you always 
suggest: I repaired permissions, and low and behold, my USB works 
again. It did a lot of repairing, but since I can't read logs, I don't 
know what it repaired. I still can't see how a bad socket could have 
been a software problem. I had my little jiggly thing from my cordless 
mouse plugged in. But I tried everything else and it did not work with 
this one socket, and everything worked on the other. Any ideas why? - 
It is good to know, though, that Apple Care is quick in responding, for 
I don't quite trust that this thing is fixed forever.
Marta.
On Apr 7, 2004, at 23:05, andrew arnold wrote:

> My partner had the same good experience with a bad USB port, just the 
> same
> as you, Marta. He called, the box arrived on a Tue, he sent it right 
> back
> while the UPS person waited, and it was back at the office on Thursday,
> fixed.
>
>> On Apr 7, 2004, at 11:37 AM, Marta Edie typed:
>>
>>> Thanks, Brian, I have a hub on my iMac, because I have so many
>>> jugglers hanging on, but here i am speaking about the two built-in
>>> sockets of the powerbook, one of which isn't working anymore since I
>>> woke the computer up this morning. It would be nice if one could fix
>>> it inside the PB. Maybe Ward can have his say in here, I do have the
>>> protection plan from Apple, but of course most things that go wrong
>>> are never covered.
>>
>> If your computer is covered by AppleCare and the USB port quit due to 
>> a
>> hardware failure, then it's probably covered. I've been very impressed
>> by the speed of AppleCare. We've used it twice on my wife's 
>> iBook--once
>> for a flakey power supply and then for a screen problem--and the
>> turnaround was very fast. When we shipped the machine in for the 
>> screen
>> problem, it was picked up on Monday afternoon and was back by Thursday
>> morning.
>>
>>
>>
>> | The next meeting of the Louisville Computer Society will
>> | be April 27. The LCS Web page is <http://www.kymac.org>.
>> | List posting address: <mailto:macgroup at erdos.math.louisville.edu>
>> | List Web page: <http://erdos.math.louisville.edu/macgroup>
>
> Kind regards,
> Andy
> a0arno01 at athena.louisville.edu
>
> Remember the two most important things in life:
>       1. Don't tell everyone everything you know
>       2.
>
> The software box said, "Windows XP or better," so I bought a Macintosh.
>
> "Macintosh. We may not have done everything right, but at least we knew
> the century was going to end."-Douglas Adams
>
>
>
> | The next meeting of the Louisville Computer Society will
> | be April 27. The LCS Web page is <http://www.kymac.org>.
> | List posting address: <mailto:macgroup at erdos.math.louisville.edu>
> | List Web page: <http://erdos.math.louisville.edu/macgroup>
>
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