My partner had the same good experience with a bad USB port, just the same as you, Marta. He called, the box arrived on a Tue, he sent it right back while the UPS person waited, and it was back at the office on Thursday, fixed.
> On Apr 7, 2004, at 11:37 AM, Marta Edie typed: > >> Thanks, Brian, I have a hub on my iMac, because I have so many >> jugglers hanging on, but here i am speaking about the two built-in >> sockets of the powerbook, one of which isn't working anymore since I >> woke the computer up this morning. It would be nice if one could fix >> it inside the PB. Maybe Ward can have his say in here, I do have the >> protection plan from Apple, but of course most things that go wrong >> are never covered. > > If your computer is covered by AppleCare and the USB port quit due to a > hardware failure, then it's probably covered. I've been very impressed > by the speed of AppleCare. We've used it twice on my wife's iBook--once > for a flakey power supply and then for a screen problem--and the > turnaround was very fast. When we shipped the machine in for the screen > problem, it was picked up on Monday afternoon and was back by Thursday > morning. > > > > | The next meeting of the Louisville Computer Society will > | be April 27. The LCS Web page is <http://www.kymac.org>. > | List posting address: <mailto:macgroup at erdos.math.louisville.edu> > | List Web page: <http://erdos.math.louisville.edu/macgroup> Kind regards, Andy a0arno01 at athena.louisville.edu Remember the two most important things in life: 1. Don't tell everyone everything you know 2. The software box said, "Windows XP or better," so I bought a Macintosh. "Macintosh. We may not have done everything right, but at least we knew the century was going to end."-Douglas Adams | The next meeting of the Louisville Computer Society will | be April 27. The LCS Web page is <http://www.kymac.org>. | List posting address: <mailto:macgroup at erdos.math.louisville.edu> | List Web page: <http://erdos.math.louisville.edu/macgroup>
