Hi All,
Thank you much to Anne, Jerry, and Steve! I thought I'd let all know
about
my progress (LOL). I finally did get the card to work after contacting
customer service at Sonnet. Believe it or no I believe this has a lot to do
with what the problem was. The first thing the tech told me was to take an
eraser to the contact and blow out the cache slot. He went on to list a
bunch of other solutions that I had tried a million times. I guess I just
assumed it was software problem. The eraser to the contacts did the trick.
He said it was just a problem with film getting onto the contacts at the
factory(having worked on two electronics lines, I should thought of this I
guess) Having read this message however, I wonder if I need to invest in
some thermal material? It has locked up on me after maybe an hour of use.
Now the other problems I've been having: ;) since the long period of
time
my mac has been out of commission for anything other than a game or two,
I've been having trouble with my modem. It's a 56K 3com U.S. Robotics
external number. I've checked and checked it repeatedly to see if I have
reconnected everything properly. I thought I had but every time I try to
dial out on it I believe it initializes (there's a small click and the
lights flicker a bit) but it never detects a dial tone.With all these
storms that have passed recently I'm wondering if there's a way it has been
fried. I'm used to dealing with internal modems and I know if you fry one
of those the computer won't start up at all. I don't know what's going on
with this thing though.
OK, I'll admit to my stupidity since it might help the diagnosis. For
the
longest time I had one line on the external running to the surge protector
and from there to the wall and the other line running from the external to
what I guess must be the modem that came with the computer, though I though
I removed it. I don't know why I was under the impression that I needed a
line to the computer, I jut got wire happy I guess. I bought this thing
second hand and I know it was on a network before (I worked for quite a
while to get the modem running in the first place because of this) When I
disassembled everything during the Sonnet fiasco I noticed I had two what
look like apple modems lying out (I'm working next to where I'm "fixing" my
peecee also so there's many other parts lying about also) I know the one
that remained in there that I had the US Robotics naively connected to was
the one that fit into the comm slot with one jack and a plastic tag that
gives an FCC spiel. What I guess I must have removed before, assuming it
was the Geoport Express that came with the machine is a two jack number
with four led on display on the back. I removed it the same time I
uninstalled (I hope) all the software, so any conflicts if this wasn't the
Geo Express may have been cleared up by the removal of the software. I'm
trying to make this machine functional. I'm sick of using my peecee for
intenet.
The last problem (I hope) should be cleared up today so I won't go into it.
Suffice to say it involves a Lexmark z23 printer, a Belkin USB PCI card,
and a little file called USBManagerLib. While I didn't find this exact
file, I did find a file that the Belkin website should work on the Apple
website Although the part number they give for Mac is not the EXACT part
number on my box. The box says it's Mac compatible 8.6 and up, yet the
website says mac users need
to use F5U005-MAC instead of just F5U005. False advertising or just a
misunderstanding? I hooked up a web cam via USB before the Sonnet fiasco
and it worked minus audio. I don't know. I never thought I'd become so
dedicated to one brand of computer. It's like I need to make the monster
live!
Thanks for the help,
Tiffany
P.S. Sorry for the long post.
> [Original Message]
> From: Anne Cartwright <cartwrig at aye.net>
> To: <macgroup at erdos.math.louisville.edu>
> Cc: Anne Cartwright <cartwrig at aye.net>
> Date: 5/17/2003 3:48:34 PM
> Subject: Re: MacGroup: Sonnet blues
>
> I have no idea what this Sonnet Crescendo etc is. I'm trying to clean=20
> out my e-mail after a 2-week vacation and was struck by the word
Sonnet=20=
>
> in your message and in the next one. It was from Small Dog's Tech
Tails=20=
>
> <Techtails at smalldog.com> and had the following info:
>
> Troubleshooting Sonnet Upgrade Cards
>
> By Hapy Mayer
>
> Hapy has again found some useful info that would apply to any
processor=20=
>
> that has a heat sink, but in this article it is specific to the=20
> processors from Sonnet.
>
> =46rom the Sonnet website:
>
> <http://www.sonnettech.com/>
>
> 4. Tech Tips
>
> Topic: Troubleshooting my Power Macintosh G4 after I have uninstalled=20
> the upgrade card and the thermal material no longer covers the=20
> processor die.
>
> Product:
> Encore/ST
>
> System:
> Power Mac G4 (AGP Graphics) Power Mac G4 (Gigabit Ethernet) Power Mac=20
> G4 (Digital Audio) Power Mac G4 (QuickSilver 2001) Power Mac G4 Cube=20
> Macintosh Server G4
>
> Symptom:
> In the course of troubleshooting, or after moving my Encore/ST from
one=20=
>
> machine to another, the Macintosh has stopped booting, or started=20
> crashing shortly after booting.
>
> Issue:
> When the Encore/ST is installed and the heat sink is attached, the=20
> thermal material on the processor can transfer to the bottom of the=20
> heat sink. When the card cools after operation and the heat sink is=20
> removed, the thermal material can come off with the heat sink making
it=20=
>
> difficult to reestablish an effective thermal bond. When this happens=20
> the remaining material must be cleaned off both the processor die and=20
> the heat sink, and a new layer of thermal material will need to be=20
> applied before reinstalling the Encore/ST.
>
> Solution:
> Before reinstalling or installing the processor into another machine,
a=20=
>
> new layer of thermal material will need to be applied to the processor=20=
>
> die. Before applying the new layer, the residual material will need to=20=
>
> be cleaned from both the processor die, as well as the bottom of the=20
> heat sink. To do this, simply apply some rubbing alcohol to a lint
free=20=
>
> wipe and clean the remaining material from both the processor area and=20=
>
> heat sink bottom. Once this is done, a new thin layer of thermal=20
> material can be applied to the processor die. Thermal material can be=20
> purchased at most electronic stores. Radio Shack, for example carriers=20=
>
> a brand called Heat Sink Grease, online catalog #276-1372 at=20
> www.radioshack.com. Simply apply a smooth thin layer of the material
to=20=
>
> the center section of the processor die, making sure it covers the=20
> entire area. Take special care that the material is consistently
smooth=20=
>
> across the surface of the processor die. This process will need to be=20
> repeated each and ever time the heat sink is removed from the Encore/ST.
>
> If this has any application to your problem I hope it helps.
>
> Now I'll get back to the 156 messages I have yet to read.
>
> Anne Cartwright
>
>
> On Tuesday, May 13, 2003, at 04:44 PM, Tiffany Cox wrote:
>
> >
> > Howdy all,
> > =A0
> > =A0=A0=A0=A0I figured since I got so much help here before when my =
> 6500/250=20
> > had it's little operating system problem, perhaps I could find
answers=20=
>
> > here again. Like I said, I have a 6500/250 and bought a Sonnet=20
> > Crescendo G3/400MHZ upgrade card for it. I installed the software
for=20=
>
> > it, pulled out the guts took the cache out, pushed the little white=20
> > button they told me to push, put in the card and put the guts back
in=20=
>
> > the computer. I then turned the machine on and It gout to where it=20
> > starts to load the extensions and froze. I rebooted with extensions=20
> > off and tried to take them out 1 by one to try to find a conflict
but=20=
>
> > this was taking a very long time so I took all the extensions out of=20=
>
> > the extensions folder, and tried moving back in one by one to see
what=20=
>
> > the hold up was. It boots ok with just the upgrade extension as far
as=20=
>
> > I can remember, but it doesn't seem to be compatible with any of my=20
> > other extensions!! This is a pain in the rear! I can't figure out
for=20=
>
> > ! the life of me how to get this thing running. I've been running it=20=
>
> > with the extension for the card in a separate folder for a while and=20=
>
> > just playing games on it till I can get my patience back to work
with=20=
>
> > it again. In the meantime I'm using my peecee to get online. I want
my=20=
>
> > Mac to work! Help!=
--- Tiffany Cox
--- xocynaffit at earthlink.net
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