Hey Folks, Encountered quite an interesting situation with Bellsouth lately that I want to share.
My wife has Bellsouth dsl and it has been working as expected for several months. She has two iMacs connected via Netgear router. Bellsouth uses PPPoE and those authentication settings reside in the router. Two days ago, she experienced an outage in her service. Called Bellsouth and they confirmed the outage, corrected the issue, but she was never able to access the internet again until the Bellsouth technician had her direct connect the dsl modem to one Mac. The curious thing was PPPoE was never configured on the Mac so I concluded that not only was there an outage in her service but also another change: elimination of PPPoE. hmmmmmm So I reconnected the router and reconfigured it with PPPoE off. Still didn't work so I reset the router. On Netgear routers (or this one anyway), the friendly Netgear setup assistant kicked into gear, detected the type of network connection as well as the need to configure PPPoE which Bellsouth required. I input the required information and voila . . . still didn't work. Logic told me that the dsl modem directly connected to the iMac without PPPoE being configured on the iMac meant Bellsouth no longer required PPPoE but the Netgear setup assistant detected otherwise. To heck with the setup assistant. I turned off PPPoE in the router and of course everything works perfectly. Anybody have any similar experiences? Needless to say, I'm somewhat suspect as to what Bellsouth is doing on their end. Ward Oldham
