I did what you said about deleting the user account and set up a new  
user account aand now everything is working again as it should. manny  
thanks, for the info. Joe Jutz
On Dec 15, 2007, at 9:14 PM, Jerry Freeman wrote:

> i remember doing that a one point when insight had internal issues in
> the fall of 06. unfortunately, i don't remember the secret handshake.
>
> however, on subsequent installs of 10.4 since that time, special
> settings were not required and insight has been perfectly reliable.
>
> i have encountered problems in 10.5 leopard with keychain. the
> solution was deleting the leopard mail user account keychain password
> and recreating the mail user account. best...jf
>
> On Dec 15, 2007, at 8:52 PM, Milt Tyree wrote:
>
>> Last December, I was helping my dad set up a new Insight account on
>> his new iMac (10.4). We experienced the identical problem you named.
>> Called Insight. They talked me through a change in settings, and it
>> worked just fine and has ever since. Problem is, I can't recall what
>> they had me do. Just wanted you to know that there's the possibility
>> nothing's wrong with Mail and perhaps you need to talk to a different
>> Insight technical support person.
>> Milt
>
> _______________________________________________
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