Lee,

Thanks for the way to check your transmit rate!!! Mine was at 104 on
Insight and is working great! I had been having problems with slowness on
my longtime Eaethlink DSL so finally switched to Insight, but kept my new
router which the Insight guy said was much better than theirs. I have been
amazed with the increase in performance! I even have 2 Internet TVs on it.
With DSL it did "rebuffering" often. Now it has rarely done it. My router
is a Netgear which transmits in both 2.4 and 5g.

Nora

On Sun, Sep 16, 2012 at 10:01 AM, Lee Larson <[email protected]> wrote:

> On Sep 16, 2012, at 1:34 AM, J. Blake complained:
>
> From a back bedroom I can get online easily during the day, but at night
> it's just a nightmare trying to get and stay connected.
>
> It occurred to me that Insight must be dialing back its Internet
> connection during the evening. So I conducted a speed test; and sure
> enough, I'm getting just half the Internet speed I'm paying for in the
> evening.
>
> Please tell me if I'm wrong. Otherwise, they will hear from me on Monday!!!
>
>
> I doubt it's an Insight problem.
>
> You don’t  say, but I suspect it's a wireless connection. There's probably
> a lot more neighborhood WiFi traffic in the evening than during the day.
> Interference from the other routers can seriously degrade your connection.
>
> You can check on your signal strength by clicking on the WiFi icon in the
> menu bar while holding down the option key. This will show you your channel
> and other information about the connection. In particular, take a look at
> the RSSI and transmit rate. If the RSSI is -70 or less, then you have a
> poor connection. A low or fluctuating transmit rate can also happen from
> interference. Under 802.11g the maximum transmit rate is 54. 802.11n can go
> double that, in 5 GHz. (If you have any other g devices in use and you're
> using the older frequencies for your n connection, it won't go any faster
> than a g connection.) If your devices are compatible, make sure you're at
> 802.11n and 5 GHz.
>
> There are a few things you can try.
>
> Change the channel on your router and you might hit one that's less
> congested.
>
> If your devices are new enough, make sure you are using 802.11n instead of
> 802.11b or 802.11g and you're set for the 5GHz band. The higher frequencies
> of the n+5GHz connection aren't used by as many devices like cordless
> phones and baby monitors, so they tend to be quieter and faster. Those
> frequencies don’t  go through walls as well, however.
>
> Move your router closer to the computer, or vice versa. This will increase
> the signal strength. You could also get a signal booster and put it halfway
> between.
>
> If your router is old, then get a new one. The newer routers are much more
> robust than those of even four or five years ago.
>
> There are a few programs on the App Store that claim to be useful for
> diagnosing WiFi problems. I've used one called WiFi Scanner, but I don’t
>  claim to know it's the best. (It's only $0.99, so you really don’t  have
> much to lose.)
>
>
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>
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