Thanks to those who replied. I finally called Apple and apparently my HD had failed! Waiting to hear what the best and easiest solution will be.
Thanks again. Anne On Nov 5, 2015, at 8:50 AM, Jane Plunkett wrote: > Anne, > I use this this method every once in a while, and it usually works to repair > my hard drive. > Jane > > http://www.everythingmacintosh.com/tech-notes/repair-your-hard-disk-in-single-user-mode/ > > On 11/4/15 9:00 PM, R. D. Preston wrote: >>> On Nov 4, 2015, at 12:41 PM, Anne Cartwright <cartw...@aye.net> wrote: >>> >>> I have been out of the country and away from my main iMac for about seven >>> weeks. During this time the machine was turned off (Shut Down) and >>> unplugged. No external devices were connected to the iMac. >>> >>> Now it won't start up. Plugged in and turned on via button on back: first >>> get "happy" sound and the gray screen with the Apple logo but then just the >>> swirling whatever. Then some while lettering on black (terminal?) but it >>> isn't up long enough for me to read. Whole screen goes black. Then gray >>> screen with message that "the computer has a problem with restart. Press >>> any key or wait a few seconds." >>> >>> I pressed a key and got the gray screen with the apple logo back but no >>> further until I got the circle with a line through it indicating "no go." >>> >>> Any suggestions? >>> >>> Anne Cartwright >> >> Try starting up in “safe mode”. >> -russ >> >> The following is from Mac Help: >> safe mode >> Safe mode may help you resolve or isolate >> problems that you’re having with your Mac. >> >> When you start up in safe mode, your Mac >> prevents some software, such as startup items, >> from loading, and it performs a check of your >> startup disk. Your Mac may take longer to start >> up because of the check. >> >> 1) Choose Apple menu > Shut Down. >> 2) After your Mac shuts down, wait 10 seconds, >> then press the power button. >> 3) Immediately after you hear the startup tone, >> hold down the Shift key. You should press the >> Shift key as soon as possible after you hear the >> startup tone, but not before. >> 4) Release the Shift key when you see the gray >> Apple logo and progress indicator. >> >> To leave safe mode, restart your Mac again, but >> don’t hold down any keys during startup. Once >> restarted, read more in Mac Help; a good place >> to start. >> >> >> >> _______________________________________________ >> MacGroup mailing list >> MacGroup@erdos.math.louisville.edu >> http://www.math.louisville.edu/mailman/listinfo/macgroup > > > _______________________________________________ > MacGroup mailing list > MacGroup@erdos.math.louisville.edu > http://www.math.louisville.edu/mailman/listinfo/macgroup _______________________________________________ MacGroup mailing list MacGroup@erdos.math.louisville.edu http://www.math.louisville.edu/mailman/listinfo/macgroup