Thanks to those who replied. I finally called Apple and apparently my HD had 
failed! Waiting to hear what the best and easiest solution will be.

Thanks again.

Anne




On Nov 5, 2015, at 8:50 AM, Jane Plunkett wrote:

> Anne,
> I use this this method every once in a while, and it usually works to repair 
> my hard drive.
> Jane
> 
> http://www.everythingmacintosh.com/tech-notes/repair-your-hard-disk-in-single-user-mode/
> 
> On 11/4/15 9:00 PM, R. D. Preston wrote:
>>> On Nov 4, 2015, at 12:41 PM, Anne Cartwright <cartw...@aye.net> wrote:
>>> 
>>> I have been out of the country and away from my main iMac for about seven 
>>> weeks. During this time the machine was turned off (Shut Down) and 
>>> unplugged. No external devices were connected to the iMac.
>>> 
>>> Now it won't start up. Plugged in and turned on via button on back: first 
>>> get "happy" sound and the gray screen with the Apple logo but then just the 
>>> swirling whatever.  Then some while lettering on black (terminal?) but it 
>>> isn't up long enough for me to read. Whole screen goes black. Then gray 
>>> screen with message that "the computer has a problem with restart. Press 
>>> any key or wait a few seconds."
>>> 
>>> I pressed a key and got the gray screen with the apple logo back but no 
>>> further until I got the circle with a line through it indicating "no go."
>>> 
>>> Any suggestions?
>>> 
>>> Anne Cartwright
>> 
>> Try starting up in “safe mode”.
>> -russ
>> 
>> The following is from Mac Help:
>> safe mode
>> Safe mode may help you resolve or isolate
>> problems that you’re having with your Mac.
>> 
>> When you start up in safe mode, your Mac
>> prevents some software, such as startup items,
>> from loading, and it performs a check of your
>> startup disk. Your Mac may take longer to start
>> up because of the check.
>> 
>> 1) Choose Apple menu > Shut Down.
>> 2) After your Mac shuts down, wait 10 seconds,
>> then press the power button.
>> 3) Immediately after you hear the startup tone,
>> hold down the Shift key.  You should press the
>> Shift key as soon as possible after you hear the
>> startup tone, but not before.
>> 4) Release the Shift key when you see the gray
>> Apple logo and progress indicator.
>> 
>> To leave safe mode, restart your Mac again, but
>> don’t hold down any keys during startup.  Once
>> restarted, read more in Mac Help; a good place
>> to start.
>> 
>> 
>> 
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> 
> 
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