I went looking in the SEC's website today for any kind of updates to the plant 
merger with Time Warner and charter and there has not been any updates since 
January. I guess the other thing that bothered me was that there was someone on 
the phone telling you this stuff he really shouldn't of been telling you this 
stuff because there's nothing confirmed and Time Warner hasn't said much of 
anything about the merger lately.
It was really just his opinion and his opinion only. Besides the fastest 
Internet speeds that charter has in this area is only 60 Mb per second so if 
they merge they will actually inherit Time Warner's max upgrades. You know the 
problem with the cable industry is his everybody's experience is always 
different and you could have fantastic experience and I have any complaints 
about your cable company but then the other customer could have lots of 
complaints about the cable company which may or may not have anything to do 
with their service, more of a lack of understand on how their stuff works and 
are they willing to learn anything about it. There are a lot of people who are 
just way too lazy and expect someone else to do the work for them.

Sent from my iPhone

> On Apr 14, 2016, at 3:54 PM, Jonathan Fletcher <[email protected]> wrote:
> 
>> On Apr 14, 2016, at 12:00 PM, Chris Denny <[email protected]> wrote:
>> 
>> Let me dispel any rumor of TWC going to Charter, there is no final decision 
>> yet by the FCC and DOJ and the idea that Charter values customer service  
>> more than TWC or any other ISP is also speculation by a long shot.
> 
> Not calling you wrong Chris, but what do you know that we need to know? 
> 
> A. There is a lot of support for approval and it really could be “any day 
> now.”
> 
> http://www.latimes.com/entertainment/envelope/cotown/la-et-ct-charter-time-warner-puc-20160412-story.html
> 
> 
> B. They HAVE to have better customer service than Comcast, who have the 
> statistics to back their sucky-ness:
> 
> http://time.com/money/4163703/comcast-most-hated-internet-provider/
> 
> The "money quote:”
> 
> "Comcast gets more complaints about its internet service than AT&T, Verizon 
> and Time Warner Cable combined. And it isn’t just a matter of Comcast’s 
> size—the three smaller competitors together have about 15 million more 
> subscribers than Comcast though they still receive far fewer complaints.”
> 
> 
> So, I say again, Chris: what do you know that we need to know?
> 
> Jonathan
> 
> 
> --
> Jonathan Fletcher
> [email protected]
> 
> Kentuckiana FileMaker Developers Group
> Next Meeting: 4/26/16
> 
> 
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