If you open iTunes, does iTunes recognize the iPhone (and that it's unlocked)? I'm guessing you may need to open iTunes to do the "trust" dialog there if you haven't on this computer before. https://support.apple.com/en-us/HT202778
If iTunes doesn't recognize the iPhone as unlocked either, try rebooting both the iPhone and Mac (it sounds crazy, I know, but it's true), or switch out the USB cable (and the USB port too if you have multiple ports.) ~K ----- Kelly Wilkerson Co-Founder / Lead Developer Decipher Media https://deciphertools.com [email protected] On Jan 30, 2017, at 2:32 PM, Stuart Ungar <[email protected]> wrote: > I connected my iPhone to my computer and get the message -- Photos in the > camera roll of iPhoto cannot be imported because the devise is locked with a > passcode. > > Thing is, the phone is unlocked when it says this. I'm desperate as my phone > is totally full and have to get the photos off of it. Help appreciated! > > Stuart > > Sent from my iPhone > _______________________________________________ > MacGroup mailing list > Posting address: [email protected] > Archive: <http://www.mail-archive.com/[email protected]/> > Answers to questions: <http://erdos.math.louisville.edu/macgroup/>
_______________________________________________ MacGroup mailing list Posting address: [email protected] Archive: <http://www.mail-archive.com/[email protected]/> Answers to questions: <http://erdos.math.louisville.edu/macgroup/>
