Brian,

This did the trick. Thanks so much.

I love this group!


> On Mar 22, 2017, at 11:21 AM, Brian ONeal <[email protected]> wrote:
> 
> Press and hold both home button and power button until unit shuts off. Wait  
> a minute power back on and test
> 
> Brian. 
> 
> Sent from my iPhone
> 
>> On Mar 22, 2017, at 11:57 AM, Pen Helm <[email protected]> wrote:
>> 
>> Doesn't sound like battery to me; I would try using iTunes to restore the 
>> backup.
>> 
>>> On Mar 22, 2017, at 10:48 AM, Ed Wiser <[email protected]> wrote:
>>> 
>>> Is there an AT&T store or what ever carrier you are using that could check 
>>> it out. Most likely the battery is getting flakey. There might be a phone 
>>> repair shop in the area that you are right now that could fix it. 
>>> 
>>> Sent from my iPhone
>>> 
>>>> On Mar 22, 2017, at 10:27 AM, Harry Jacobson-Beyer <[email protected]> wrote:
>>>> 
>>>> My wife’s iPhone 5 seems to have gone kaput. She powered down last night 
>>>> before going to bed. When she awoke this morning she turned the phone on 
>>>> and noticed she had about a 73% charge. When she opened email a white 
>>>> screen appeared. She asked Siri to open several applications with no 
>>>> success. Shortly after the screen went black. She cannot power down. When 
>>>> I use my phone to call her phone, it doesn’t ring. Siri will respond but 
>>>> can’t do anything and she doesn’t know what’s wrong with the phone.
>>>> 
>>>> She hasn’t dropped the phone.
>>>> 
>>>> Anybody ever experience a similar situation?
>>>> 
>>>> We are out of town and there is no Apple Store within a few hundred miles.
>> 
>> 
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