Russ,

How do I restore default preferences and where are Safari preferences located?

Thanks for your help.

Harry


> On Apr 18, 2017, at 10:26 PM, [email protected] wrote:
> 
> I’d start by restoring the default prefs.  If that’s not it, then delete his 
> Safari prefs and try making them anew.  After that, maybe use an anti-malware 
> app and scan the system for no-good nicks.  I use the free one from 
> Malwarebytes (Anti-Malware For Mac).  Just a couple of suggestions, but I 
> hope this helps.
> 
> -russ preston
> 
> 
>> On Apr 15, 2017, at 7:12 PM, Harry Jacobson-Beyer <[email protected]> wrote:
>> 
>> My friend has an iMac 8,1, with an intel Core 2 Duo Processor and with a 
>> 2.66 GHz processor speed. He is running OS 10.5.8. The date of the computer 
>> is 2003-2011. 
>> 
>> He is having trouble with Safari [Version 5.0.6 (5533.22.3). When he opens 
>> Safari his homepage won’t load and he cannot refresh the browser. But if he 
>> quits Safari and opens it again immediately, his homepage will load. 
>> Sometimes Safari will just crash and he tries to send a report to Apple and 
>> gets an error message that it won’t send.
>> 
>> I ran software update on his computer and got the message that all his 
>> software was up-to-date.
>> 
>> He put Firefox on the computer and it seems to be working okay but he would 
>> really like to get Safari working properly.
>> 
>> Any suggestions for my friend?
>> 
>> Thanks.
>> 
>> Harry
>> 
>> 
>> 
>> 
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> 
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