On 25-Feb-10 00:22, Brian Willoughby wrote:
Their site times out after one minute of waiting for a response to an
SMTP connection, and considers the destination to be invalid at that point.
a 60s timeout on SMTP is too short. The recommend is... erm, 15 minutes
comes to mind though I would argue that is too long anymore. 5m is
certainly defensible. I've seen servers with timeouts set to 15s, but
those are run by people who really don't want to receive email from the
world at large.
However, you are unlikely to be able to educate the admins on the other
server unless 1) you have the power to fire them or 2) they are in range
of your nerf-bat.
Some copies of the log lines would be useful, as well as knowing what
sort of setup you are using. Running your own locally-caching DNS? Does
this happen on every connection to that server, or only occasionally?
It's only recently that I called a client on the phone to find out
why they had not responded to my email, and that's when I learned it had
been bounced by their system.
Erm, BOUNCED implies they RECEIVED the mail, ACCEPTED the mail, and then
decided they couldn't deliver it, so bounced it back. In the scenario
you described, the message should have been REJECTED. If they did, in
fact, BOUNCE the message that is a bad sign.
If the message was REJECTED, the question would then be how could you
not know? Don't you check your logs for problems like this? Or is this
server basically personal? If you're handling mail for anyone other than
yourself, you should have a log analyzer that send you mails showing any
issue that might need attention. I run postfix, so my log analyzer is
pflogsum, which I run via cron every time the log rolls.
--
They all have husbands and wives and children and houses and dogs,
and you know, they've all made themselves a part of something
and they can talk about what they do. What am I gonna say? \"I
killed the president of Paraguay with a fork. How've you been?\"
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