Just spotted this thread whilst searching for info on the same problem. I find I can normally get the mail working again by deleting the offending message from the mail queue. If you sort by date you'll probably find there are two messages from the same person at the top of the list. If you click on them, one will show 'trace service failure' in the info window. Delete both and hit Retry button. It might take a while to sort out, as the failure cycle has to get up to 11 (the fatal one) before it will try again. The other way I found of confirming which message caused the problem is to search for 'trace service' in the SMPT log and then noting the message ID. It should correspond to the message ID of one of the messages identified by the previous method.
In our case it seems to be triggered by read receipt requests. If we ask the sender to turn them off the messages get through fine. Ashley Aitken wrote: > > > Hi All, > > I'm having trouble with the Mail service on MacOSX Server Snow Leopard > 10.6.8. A few days ago it just suddenly stopped delivering email both > ways (outgoing and incoming). Email doesn't bounce it just seems to get > trapped in postfix. > > The SMTP log repeats: > > Oct 22 07:02:21 server postfix/qmgr[33748]: warning: connect #1 to > subsystem private/trace: Connection refused > Oct 22 07:02:31 server postfix/qmgr[33748]: warning: connect #2 to > subsystem private/trace: Connection refused > Oct 22 07:02:41 server postfix/qmgr[33748]: warning: connect #3 to > subsystem private/trace: Connection refused > Oct 22 07:02:51 server postfix/qmgr[33748]: warning: connect #4 to > subsystem private/trace: Connection refused > Oct 22 07:03:01 server postfix/qmgr[33748]: warning: connect #5 to > subsystem private/trace: Connection refused > Oct 22 07:03:11 server postfix/qmgr[33748]: warning: connect #6 to > subsystem private/trace: Connection refused > Oct 22 07:03:21 server postfix/qmgr[33748]: warning: connect #7 to > subsystem private/trace: Connection refused > Oct 22 07:03:31 server postfix/qmgr[33748]: warning: connect #8 to > subsystem private/trace: Connection refused > Oct 22 07:03:41 server postfix/qmgr[33748]: warning: connect #9 to > subsystem private/trace: Connection refused > Oct 22 07:03:51 server postfix/qmgr[33748]: warning: connect #10 to > subsystem private/trace: Connection refused > Oct 22 07:04:01 server postfix/qmgr[33748]: fatal: connect #11 to > subsystem private/trace: Connection refused > Oct 22 07:04:02 server postfix/master[21458]: warning: process > /usr/libexec/postfix/qmgr pid 33748 exit status 1 > > and the IMAP log shows: > > Oct 21 15:00:09 server dovecot[1446]: IMAP(*): Corrupted index cache file > /var/spool/imap/dovecot/mail/CBAADED6-2713-11D8-94F9-00306542E9BA/.Sent > Messages/dovecot.index.cache: Corrupted physical size for uid=8712: 527 != > 504 > Oct 21 15:00:10 server dovecot[1446]: IMAP(*): Corrupted index cache file > /var/spool/imap/dovecot/mail/CBAADED6-2713-11D8-94F9-00306542E9BA/.Sent > Messages/dovecot.index.cache: Corrupted physical size for uid=8422: 384 != > 369 > > (the way to fix these seems to be deleting cache files and letting dovecot > rebuild them, but I have done that and they still seem to pop up now and > then) > > and Mail access shows: > > Oct 22 07:06:11 server push_notify[21380]: notification server connect > failed, will retry in 300 seconds > > There are about 200 emails in the Mail Queue and a strange one with id > FFFFFFFFFF and recipients and sender […] and sometimes strange entries pop > up in there the look like a mail config file. > > Strangely sometimes a few emails seem to get through and in my tinkering a > bunch of emails once got through. > > Everything was working find and I don't think I changed anything to cause > this. > > I've tried just about everything I know, including: > > 1. Stopped and started the Mail Service and rebooted the server multiple > times > 2. Deleted (using Server Admin) entries in the Mail Queue that look > problematic (there was one relatively large one 13MB and one or two > without recipients in the listing) > 3. Turned up logging but nothing new seems to be reported > 4. Search the web for the error message but can't find anything really > related to "private/trace" > > My next idea is to remove all the mail in the Mail Queue but I would > prefer not to do that. > > Any suggestions or even pointers to forums that can help with postfix > problems (if it is postfix causing this) would be most appreciated. My > wife is getting impatient for her email ;-) > > Note this is Snow Leopard Server (running on a Mac mini Server) and NOT > Lion Server. > > Thanks in advance for any assistance or pointers. > > Cheers, > Ashley. > > PS Sending this through > MobileMe_______________________________________________ > MacOSX-admin mailing list > [email protected] > http://www.omnigroup.com/mailman/listinfo/macosx-admin > > -- View this message in context: http://old.nabble.com/Problems-with-Mail-Service-on-MacOSX-Server-Snow-Leopard-10.6.8-tp32699653p34508281.html Sent from the OmniGroup - MacOSX-Admin mailing list archive at Nabble.com. _______________________________________________ MacOSX-admin mailing list [email protected] http://www.omnigroup.com/mailman/listinfo/macosx-admin
